The UPS Store

3.5
157 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4655 in Ft Collins offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Ne Corner Of Mulberry & Lemay In Front Of The Home Depot Shpg Ctr.

Details

  • DeliveryNot available

Location

The UPS Store
1281 E Magnolia St, Ft Collins, CO
80524, United States

Hours

Reviews

3.5
157 reviews
5 stars
92
4 stars
4
3 stars
5
2 stars
3
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the staff for being friendly, helpful, and going above and beyond, there were also numerous complaints about rude and unprofessional behavior from certain employees, particularly the owner.

Efficiency

Customers frequently noted the quick service and minimal wait times, especially for package drop-offs and Amazon returns.

Inconsistency

There were mixed reviews regarding the store's policies, such as limits on package drop-offs and unexpected refusals to accept certain services, leading to frustration among customers.

Staff Knowledge

Several reviews highlighted the staff's knowledge and willingness to assist with various services, although some customers experienced confusion and miscommunication.
  • TT
    Tyler
    Dec 23, 2025
    5.0
    During the crazy holiday rush with all the chaos when I came to the store, I was helped by Alyssa. She was incredibly kind and knowledgeable. I wasn’t sure clear about shipping requirements for my gift that I was sending. She was patient and kind even after dealing with a rather unpleasant customer before me. I know I wasn’t an easy customer either, not having shipped anything anytime recently, she helped me through everything I needed from protecting the gift, box sizing, and understanding different shipping options. So grateful for all the help, Alyssa was top tier.
  • HM
    Hilda Marquez
    Dec 22, 2025
    5.0
    They were friendly and professional. I needed a box for my items and they quickly determined the size and packed everything up for me for a super reasonable price. They really simplified my day.
  • LG
    Luis Garcia
    Dec 16, 2025
    5.0
    Hello. I came in to Ups and my service was great. Melisa, Miguel, Kaiya, Jason helped me expedite some Building plans last minute. Thank you all you are amazing.
  • HR
    Heather Reid
    Dec 9, 2025
    1.0
    They limit the amount of packages you can drop off to 5. It's Christmas time and I came in with 18 packages that were already labeled and ready to go and just needed to be dropped off, and they refused to take them.
  • JJ
    Jason Jones
    Nov 29, 2025
    1.0
    They only take 5 packages at a time. Employee sited “fire code”

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Ft Collins offer?

The UPS Store #4655 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.