Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 35 W Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
127 reviews
5 stars
45
4 stars
5
3 stars
2
2 stars
2
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported unprofessional and rude behavior from staff, with several instances of dismissive attitudes and lack of assistance.
Package Handling
Numerous reviews highlighted issues with packages being returned to sender without clear reasons, leading to frustration and financial loss for customers.
Staffing Issues
Customers frequently noted that the post office is understaffed, resulting in long wait times and inadequate service during busy periods.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their helpfulness and friendly demeanor, particularly highlighting Carol's exceptional service.
- TJTom JohnsonDec 20, 20251.0These people waste more time and energy returning packages to senders than if they would just deliver the packages, but they refuse to deliver. And you can’t intercept packages to pick them up at the PO because the website calls all residential addresses invalid and won’t let you proceed with the intercept. And you can’t go in person to intercept packages because the front desk people refuse to try to help you with that. It’s frustrating that this location operates contrary to the rest of the USPS system nationwide, and the website tools don’t work for this location. Avoid using USPS in Frisco at all costs!
- CCcamDec 8, 20251.0The woman who is the general manager here barely speaks English and would rather argue with you than help you out. I’m not coming back to send out packages. Terrible customer service.
- MSMbial ShapiroOct 4, 20251.0I had a very disappointing experience with Juan. He barely engaged with me throughout the interaction. The only question he asked was whether I wanted tracking, and I clearly said yes, and that I wanted it sent certified. At the end of the transaction, when I was simply confirming that it would indeed be certified, he launched into a defensive explanation that placed blame on me rather than providing clarity. When I asked for more information and direction and the same level of detail that other employees normally provide, he was dismissive and unhelpful. His lack of professionalism, refusal to answer basic questions, and failure to send my package in the manner requested, reflect a failure to provide even the most basic standard of service.
- MEMichelle EhrenbergSep 15, 20251.0Have tried to send a small priority box two times now. Just tried, but the women working AGAIN said they couldn't take a $20 bill! They didnt have change! For a $20!!!!! This is the government! This is unacceptable!
- CCChris ConwayAug 25, 20251.0I've wasted countless hours (and dollars) trying to ensure my mail doesn't get returned to sender. So much that I need to reprice the cost of doing business in this county. I've done everything they told me to do to ensure my packages would be delivered, yet they keep returning them to the sender. There is no end to this madness. Edit: The treatment I've gotten feom this post office makes me think that Trump is onto something. Are mountain home owners' federal tax dollars worthless? Why dont we get equal treatment? I lived in a city for 29 years and never had a problem with federally backed services. Maybe we do need to rely on private businesses that will be held accountable when they dont deliver the services their customers pay for.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 35 W Main St in Frisco offer?
This location offers mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, many Post Offices including this one accept first-time passport applications and most can also take your passport photo. Please complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices with passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online and pick it up at this Post Office?
Yes, you can search and reserve PO Boxes online and then complete the setup in person at this Post Office.
Are PO Box lobbies accessible after normal business hours at 35 W Main St?
Most USPS locations offer 24/7 access to PO Box lobbies, but hours may vary. Please check with this location for specific lobby access times.
What are the operating hours for the United States Postal Service at 35 W Main St?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:30 PM, and closed on Sundays.
What nearby places can help me find the United States Postal Service in Frisco?
Nearby places like the Frisco Post Office, Post Office-Frisco, and Computerberg Sales can serve as landmarks when locating the USPS at 35 W Main St.
Are there any restaurants near the United States Postal Service where I can eat before or after my visit?
Yes, nearby restaurants such as Frisco Prime (steakhouse) and Starbucks coffee shop offer dining options close to the Post Office.
What nearby services can I find around the United States Postal Service for other needs?
Nearby you can find services such as Summit County Pre-School for childcare, Mountain Goat Mechanical for plumbing and HVAC, and Prescription Alternatives pharmacy.