United States Postal Service

2.3
177 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 101 S Santa Fe Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
101 S Santa Fe Ave, Fountain, CO
80817, United States

Hours

Reviews

2.3
177 reviews
5 stars
46
4 stars
12
3 stars
4
2 stars
5
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with specific mentions of employees displaying a lack of professionalism and courtesy.

Delivery Issues

Numerous complaints about packages being delivered to the wrong addresses, lost items, and delays in mail delivery were noted.

Staffing Problems

Customers expressed frustration over long wait times and slow service, often attributed to understaffing at the post office.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, others had consistently negative experiences, indicating a lack of uniform service quality.

Community Impact

The post office's inefficiencies have caused significant inconvenience for local residents, affecting their ability to receive important mail and packages.
  • NR
    N R
    6 days ago
    1.0
    If you don’t tell them your items are fragile they will just throw it into a huge bin .. it wouldn’t matter if I said it was fragile they will just throw other items on top of it .. these are peoples possessions. I don’t expect a lot during the shipping process or my items to be handled with care during that time , but can we make an attempt to respect the items while In plain site . These were very sentimental items from a lost loved one and it just felt like they got thrown away.
  • LJ
    Los James
    Oct 25, 2025
    1.0
    They delivered my package to wrong mailbox now someone stole my gift and I lost my hard earned money thanks a lot usps of fountain get a grip
  • JH
    Jay Hafemeister
    Oct 17, 2025
    1.0
    You’ll be hard pressed to find a location within the USPS system that provides a lower level of customer service. Ring bell please!
  • AR
    Amalia Reyes
    Sep 16, 2025
    1.0
    La llave que me dejaron esta panda y no puedo recoger mi paquete porqur la llave que dejaron en mo casillero no funciona y no puedo abrir donde dejaron mi paquete
  • LT
    Londyn Toredo
    Sep 11, 2025
    1.0
    package say here for a week after acceptance with no updates. they probably lost it :(

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.