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United States Postal Service

2.4
(183 reviews)

Business Details

101 S Santa Fe Ave, Fountain, CO
80817, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 101 S Santa Fe Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
101 S Santa Fe Ave, Fountain, CO
80817, United States

Hours

Reviews

2.4
183 reviews
5 stars
50
4 stars
12
3 stars
4
2 stars
5
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are reported as rude and unprofessional.

Delivery Issues

Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the handling of their mail.

Staffing Problems

Many reviews mention long wait times and slow service, often attributed to understaffing at the post office.

Positive Experiences

Despite the negative feedback, several customers report positive experiences with specific staff members who provided exceptional service.
  • SC
    Samantha Chambers
    Feb 20, 2026
    1.0
    I can’t get anyone to talk to me so hopefully this will catch h attention. This is probably the worst post office in the state of Colorado. They lost my save the date and my wedding invitations. They lost a DNA kit I had to pay for and then mail in hasn’t arrived. They have lost registration paperwork for a horse I needed to mail. Where does it stop? I am out so much money because they can’t do their job. If anyone important is seeing this, I would like to have a conversation about how this will be rectified.
  • KP
    Kathy Peach
    Feb 7, 2026
    5.0
    I mailed a friend her mail because she is still in the hospital. JD waited on me and was very helpful for my questions. A good guy!
  • MN
    Matt Kohn (Navix)
    Jan 21, 2026
    5.0
    Professional employees and quick service.
  • DC
    David R. Currey
    Jan 8, 2026
    1.0
    Everything from not being able to get my general delivery mail for over a year, even though all I did every month was put in a change of address to make sure that I could get my mail via general delivery.... And now that I have a PO box, it's absolutely ridiculous that there is no trash can available anywhere with inside the post office. So I'm just expected to carry all of my trash all the way home or to a dumpster or across the street to loaf n jug. It seems to me like if the fountain post office was actually a decent place, they wouldn't have to worry about being under constant inspection for throwing people's mail away which would give us a bloody trash can back in the establishment. It is 2025 and we are civilized enough to be able to have waste refuge bins, but let's just go back to the Stone age is where we just throw garbage onto the streets.... Real progressive... Super productive......
  • NV
    Noelia Velazquez
    Nov 28, 2025
    5.0
    I’ve always had a good experience here! I know there’s only so many employees. But they do the best to help as soon as possible.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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