Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 101 S Santa Fe Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
180 reviews
5 stars
48
4 stars
12
3 stars
4
2 stars
5
1 star
111
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are reported as rude and unprofessional.
Package Handling
Numerous complaints about packages being mishandled, lost, or delivered to the wrong addresses, indicating a lack of care in handling customer property.
Staffing Issues
Many reviews mention understaffing leading to long wait times and slow service, particularly during busy periods.
Mixed Experiences
While some customers report positive experiences, others express frustration with the inconsistency in service quality.
- DCDavid R. Currey4 days ago1.0Everything from not being able to get my general delivery mail for over a year, even though all I did every month was put in a change of address to make sure that I could get my mail via general delivery.... And now that I have a PO box, it's absolutely ridiculous that there is no trash can available anywhere with inside the post office. So I'm just expected to carry all of my trash all the way home or to a dumpster or across the street to loaf n jug. It seems to me like if the fountain post office was actually a decent place, they wouldn't have to worry about being under constant inspection for throwing people's mail away which would give us a bloody trash can back in the establishment. It is 2025 and we are civilized enough to be able to have waste refuge bins, but let's just go back to the Stone age is where we just throw garbage onto the streets.... Real progressive... Super productive......
- NVNoelia VelazquezNov 28, 20255.0I’ve always had a good experience here! I know there’s only so many employees. But they do the best to help as soon as possible.
- NRN RNov 18, 20251.0If you don’t tell them your items are fragile they will just throw it into a huge bin .. it wouldn’t matter if I said it was fragile they will just throw other items on top of it .. these are peoples possessions. I don’t expect a lot during the shipping process or my items to be handled with care during that time , but can we make an attempt to respect the items while In plain site . These were very sentimental items from a lost loved one and it just felt like they got thrown away.
- LJLos JamesOct 25, 20251.0They delivered my package to wrong mailbox now someone stole my gift and I lost my hard earned money thanks a lot usps of fountain get a grip
- JHJay HafemeisterOct 17, 20251.0You’ll be hard pressed to find a location within the USPS system that provides a lower level of customer service. Ring bell please!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 101 S Santa Fe Ave offer?
This Post Office offers mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and most also offer passport photos. Be sure to complete and print your application before applying.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment online, although limited walk-in hours are available at select locations.
What are the operating hours for the Post Office at 101 S Santa Fe Ave?
Monday to Friday, it is open from 8:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
How can I rent a PO Box at this location?
You can reserve a PO Box online securely or apply in person with two valid IDs. Visit the USPS website for availability and pricing.
Is there 24/7 access to PO Boxes at this Post Office?
Most PO Boxes offer 24/7 lobby access, but hours may vary. Check with this location for exact lobby access hours.
Where can I schedule an appointment for passport services?
Appointments can be scheduled online through the USPS service at https://tools.usps.com/rcas.htm.
What nearby places can I visit around the Post Office at 101 S Santa Fe Ave?
Nearby places include Olde Town Coffee Shop and Pony Espresso if you'd like coffee, or Backyard Movies Colorado for a drive-in theater experience after your visit.
Are there dining options close to the Post Office for a quick meal?
Yes, Subway and Olde Town Coffee Shop are nearby for sandwiches and cafe fare, making them convenient before or after visiting the Post Office.
Can I find automotive services near the Post Office location?
Yes, there are automotive repair shops like Books Automotive and Stehlik Service and Tire close to the Post Office for your vehicle needs.