The UPS Store

3.5
628 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6327 in Fountain offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Mesa Ridge Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
6885 Mesa Ridge Pkwy, Fountain, CO
80817, United States

Hours

Reviews

3.5
628 reviews
5 stars
362
4 stars
28
3 stars
10
2 stars
19
1 star
209

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported consistently rude and unprofessional behavior from staff, particularly from a specific older female employee, which negatively impacted their experience.

Positive Staff

Several reviews highlighted the exceptional service provided by Sandy and other staff members, who were described as friendly, helpful, and knowledgeable.

Service Issues

Customers experienced issues with service quality, including long wait times for notary services and problems with package handling and shipping costs.

Atmosphere

The store's atmosphere was noted to be affected by rude staff interactions, leading to a negative impression for many customers.

Pricing Concerns

Customers expressed dissatisfaction with shipping costs, feeling they were excessively high compared to other options.
  • TM
    Timothy Mortensen
    Dec 30, 2025
    2.0
    Left two star because they will send your package but will not sign the "UPS Control Log Slip" required by UPS for packages insured for over $1k. I hope I will not find out if larger UPS will provide insurance settlement if the box is lost without a signed slip initiating the chain of custody. A UPS store that disregards UPS policy and requirements.
  • TD
    Tyler Day
    Dec 22, 2025
    1.0
    Lady was rude and lied about cost to ship. I walked up with a picture and a flat Christmas ornament to mail to Ireland. Would have fit in a padded envelope. She said it would be atleast $1,000...I thought she was kidding. I told her I have shipped there before and it is nowhere near that. She had an attitude and said she could give me a quote. After weighing the items she tells me it would be close to $500 to ship. Just a couple of months ago I shipped a large book in a box to Ireland for only $200 through UPS. Makes no sense.
  • LI
    Lindsay Ingleston
    Dec 18, 2025
    5.0
    Sandy went above and beyond trying to help get my lost package figured out. Thank you lady!! We appreciate you!
  • SC
    Sam C.
    Dec 15, 2025
    5.0
    I have been using the drop box at this location for years. I've renewed for years for the atmosphere, the security and the knowledgeable professionalism and expertise Ms. Sandy gives whenever I come in. I will definitely continue using this place, especially with the porch pirates that are out there. If you need any help that above and beyond please talk to Ms. Sandy
  • EH
    Eric Hopper
    Dec 15, 2025
    5.0
    Sandy the rep that helped me with my issues was very kind, very helpful and professional. Sandy is a very approachable Lady and deserves a Big Pat on the Back. Thank you Sandy!!!

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Fountain offer?

The UPS Store #6327 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store located in Fountain, CO?

It is located at 6885 Mesa Ridge Pkwy, Fountain, CO 80817, in the Mesa Ridge Shopping Center.