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United States Postal Service

3.1
(168 reviews)

Business Details

301 S Howes St, Fort Collins, CO
80521, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 301 S Howes St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
301 S Howes St, Fort Collins, CO
80521, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday10:00 AM - 2:00 PM
SundayClosed

Reviews

3.1
168 reviews
5 stars
76
4 stars
12
3 stars
4
2 stars
6
1 star
70
  • JL
    Justin Lawless
    Apr 17, 2026
    1.0
    Lady at the front desk was very agitated and made me aware of it for choosing the wrong packaging. Very rude and aggressive. (Not the black woman) it was the old white karen.
  • SG
    Simone Guidry
    Mar 20, 2026
    5.0
    Friendly service to mail a package! No wait!
  • ZB
    Zachary Bekkedahl
    Mar 20, 2026
    1.0
    Terrible customer service
  • MG
    Mariah Grace
    Feb 5, 2026
    1.0
    Avoid Tara the mail lady here!!!! I’ve truly had great experiences at this location until today. Unfortunately, my interaction with Tara was very disappointing. She came across as rude, condescending, and impatient with both me and an elderly customer ahead of me. I have videos. She slammed my boxes down and spoke in a tone that felt unnecessarily aggressive, which made the situation uncomfortable. I didn’t know I’d be condescended for needing some extra help shipping my packages. When I asked for help with return QR codes and packaging options, she told me the items couldn’t be shipped together but didn’t initially offer alternatives or guidance. I had to ask about other options, like store packaging, and the communication felt dismissive rather than helpful. She made me feel like any question I had was stupid. Even when I tried to stay polite and cooperative, her interactions remained tense. She wouldn’t even tape my boxes better without telling me to do it myself next time. I was especially concerned seeing impatience directed toward an elderly customer. Customer service can be stressful, but courtesy and problem-solving make a big difference, especially when helping people who may be unfamiliar with shipping procedures. This was myself and I’m sure many others. I simply wanted to complete my errand and leave with clarity, not frustration. I do want to recognize another employee, I believe his name is Ed, who has always been friendly, patient, and helpful. He consistently makes customers feel valued, which is why my previous experiences stood out so much! I hope this feedback encourages more consistent, respectful customer service moving forward. While today’s interaction was frustrating and reckless of my property to return, I know this location is capable of much better.
  • NM
    Never Monday
    Jan 13, 2026
    5.0
    To Ed and Company and all the wonderful friendly professional people behind the counter. Thank you- so refreshing to have a convo - and no snarky hurried employee waiting to say next. Best PO ever

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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