United States Postal Service

2.5
346 reviews

About

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Visit your local Post Office™ at 301 Boardwalk Dr! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

Location

United States Postal Service
301 Boardwalk Dr, Fort Collins, CO
80525, United States

Hours

Reviews

2.5
346 reviews
5 stars
113
4 stars
14
3 stars
2
2 stars
12
1 star
205

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for rudeness and lack of professionalism.

Efficiency

Customers frequently report long wait times and inefficient service, with some experiencing delays in processing and delivery.

Cleanliness and Organization

The post office is noted for being clean and well-organized, contributing positively to the customer experience.

Package Handling

There are numerous complaints about lost or damaged packages, indicating issues with package handling and delivery reliability.

Passport Services

Passport services receive positive remarks for being efficient and helpful, with specific employees highlighted for their excellent assistance.
  • TQ
    Toby Qualls
    Oct 22, 2025
    1.0
    Terrible hours for working people. Main people working there could not help me process my passport (which is what they are there for).
  • BR
    Brian Russell
    Sep 11, 2025
    5.0
    I've only had good experiences with this post office. The staff are very efficient and helpful.
  • LL
    laura
    Sep 10, 2025
    5.0
    Staff is very friendly and helpful! quickly resolved my issues
  • BS
    Brandon Santoro
    Aug 26, 2025
    1.0
    Why is there a 20+ minute wait EVERY SINGLE DAY?!? How is that possible?? Qnd furthermore, how many of my packages are you going to lose? It's literally 10% of my envelopes go missing in transit or once they get dropped off here.
  • OC
    Owen Comiskey
    Aug 5, 2025
    1.0
    Bad customer service, and rude workers. Couldn’t complete a simple task of changing an address. Thanks USPS!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.