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United States Postal Service

2.5
(359 reviews)

Business Details

301 Boardwalk Dr, Fort Collins, CO
80525, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 301 Boardwalk Dr! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

Location

United States Postal Service
301 Boardwalk Dr, Fort Collins, CO
80525, United States

Hours

Reviews

2.5
359 reviews
5 stars
119
4 stars
16
3 stars
2
2 stars
12
1 star
210

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were described as rude or unprofessional.

Delivery Issues

Numerous customers reported problems with package delivery, including lost packages, incorrect deliveries, and issues with mail being marked as vacant.

Long Wait Times

Many reviews mentioned long wait times at the post office, particularly during busy periods, leading to frustration among customers.

Friendly Staff

Despite some negative experiences, several customers highlighted the friendliness and helpfulness of certain staff members, contributing to positive interactions.
  • MH
    Melissa Hamsher
    Feb 19, 2026
    1.0
    Not only has Lauren lied to me, but I have been in this post office multiple times and I haven’t been corresponding with her via email for almost 2 months about a simple address change that she will not complete.
  • ED
    Ellie Derdich
    Feb 18, 2026
    1.0
    For the second time my postwoman has marked my box vacant for refusing mail that I did not order, which I am allowed to do. This has caused me to miss packages multiple times and have to pay for shipping again, which I will now have to pay for a 3rd time. An astoundingly kind postmaster from Denver helped me rectify the issue, but my postwoman marked my box as vacant again. My postwoman is aware I live there, and I have asked her not to mark my box as vacant very explicitly. I even apologized for refusing the mail and she scoffed at me. Please stop. I just want my CDs and I need to have medication shipped to me.
  • AT
    Anthony Thompson
    Jan 31, 2026
    1.0
    Delivered to our multi unit mailbox 3 or 4 days a week through December/January. Often three or four days without any mail. This Post Office has stolen mail from me through malice or incompetence.
  • MJ
    maya j
    Jan 29, 2026
    5.0
    Had an issue where two packages were marked as delivered to our apartment’s parcel locker but we didn’t get a key in our box. I gave it a few days and when the packages still hadn’t arrived, I submitted a missing mail request on the USPS website. The next morning, Zach at the post office left me a message letting me know he had located both packages and the carrier had redelivered them. I didn’t have high hopes for the missing mail form, but this was a pleasant surprise and the phone call was so appreciated. Thanks so much, Zach and team!!
  • EF
    Elizabeth Frost
    Jan 29, 2026
    5.0
    The employees make going to the post office a fabulous and easy errand! Thank you!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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