Brand Certified
United States Postal Service
3.1(164 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
301 S Howes St, Fort Collins, CO
80521, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 301 S Howes St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.1
164 reviews
5 stars
73
4 stars
12
3 stars
5
2 stars
6
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; while some employees are praised for being friendly and helpful, others are reported as rude and condescending.
Delivery Issues
Numerous complaints about lost packages and delivery errors, with customers expressing frustration over the handling of their mail.
Phone Support
Customers consistently report difficulties in reaching the post office by phone, often encountering automated systems without the ability to speak to a live person.
Staff Friendliness
Many customers appreciate the friendly demeanor of the staff, particularly during busy times, although there are notable exceptions.
Self-Service Kiosk
The self-service kiosk is generally viewed positively, providing convenience for customers outside of regular hours.
- MGMariah GraceFeb 5, 20261.0Avoid Tara the mail lady here!!!! I’ve truly had great experiences at this location until today. Unfortunately, my interaction with Tara was very disappointing. She came across as rude, condescending, and impatient with both me and an elderly customer ahead of me. I have videos. She slammed my boxes down and spoke in a tone that felt unnecessarily aggressive, which made the situation uncomfortable. I didn’t know I’d be condescended for needing some extra help shipping my packages. When I asked for help with return QR codes and packaging options, she told me the items couldn’t be shipped together but didn’t initially offer alternatives or guidance. I had to ask about other options, like store packaging, and the communication felt dismissive rather than helpful. She made me feel like any question I had was stupid. Even when I tried to stay polite and cooperative, her interactions remained tense. She wouldn’t even tape my boxes better without telling me to do it myself next time. I was especially concerned seeing impatience directed toward an elderly customer. Customer service can be stressful, but courtesy and problem-solving make a big difference, especially when helping people who may be unfamiliar with shipping procedures. This was myself and I’m sure many others. I simply wanted to complete my errand and leave with clarity, not frustration. I do want to recognize another employee, I believe his name is Ed, who has always been friendly, patient, and helpful. He consistently makes customers feel valued, which is why my previous experiences stood out so much! I hope this feedback encourages more consistent, respectful customer service moving forward. While today’s interaction was frustrating and reckless of my property to return, I know this location is capable of much better.
- NMNever MondayJan 13, 20265.0To Ed and Company and all the wonderful friendly professional people behind the counter. Thank you- so refreshing to have a convo - and no snarky hurried employee waiting to say next. Best PO ever
- STSiobhan TyeDec 31, 20251.0According to federal guidelines, any mail recipient can refuse junk letters - just write "refused" and put it back to be picked up. My Fort Collins mail carrier didn't know this. When I left a note citing the regulation in her own USPS handbook, she retaliated by purposely and improperly marking my address as vacant, and refusing to deliver my mail. I had to call the office to restore service. The supervisor I spoke to ALSO argued and had to be directed to her own guidelines, despite claiming to have addressed my multiple written complaints. These employees don't know what they're doing and they refuse to learn. I'll be contacting their oversight office in Denver.
- JRJames RamseyDec 4, 20255.0I had a great experience. Ed was very helpful and kind! Thank you!
- KKKathryn KnoxNov 22, 20255.0I have been going here for years. The service is good and accurate.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 301 S Howes St?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. Department of State passport applications and can take passport photos by appointment.
Do I need to schedule an appointment for passport services?
Most passport services require an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours for this USPS location?
Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, closed on Sunday.
How can I rent a PO Box at this Post Office?
You can search for and reserve available PO Boxes online or apply in person by bringing two valid IDs and a completed application.
Is 24/7 access to PO Boxes available at this location?
Many USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours can vary, so it’s best to confirm with this Post Office.
What is the cost of getting a passport photo at this USPS?
The current fee for a passport photo at USPS is $15.
How can I schedule a passport photo appointment?
You can schedule an appointment using the USPS online scheduler for first-time passport and photo services.
What nearby landmarks can help me find the United States Postal Service at 301 S Howes St?
Nearby places include the US Social Security Administration and CSU Lofts, which can help orient you when visiting the Post Office.
Are there any services near this Post Office where I can get financial advice?
Yes, nearby financial service options include LPL Financial, Sopris Wealth Advisors, and Canvas Credit Union Meldrum Branch.
What nearby dining options are available around the Post Office?
Villa Pizza is a nearby pizza restaurant where visitors can grab a meal before or after their Post Office visit.
Brand Certified Facts from United States Postal Service
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