The UPS Store

3.7
135 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5983 in Falcon offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Woodmen Rd & Meridian Rd At Wal-Mart Center.

Details

  • DeliveryNot available

Location

The UPS Store
11605 Meridian Market View, Falcon, CO
80831, United States

Hours

Reviews

3.7
135 reviews
5 stars
85
4 stars
4
3 stars
4
2 stars
5
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the staff for being friendly, helpful, and efficient, there were several reports of rude and unprofessional behavior from specific employees.

Service Speed

Customers frequently noted long wait times and slow service, particularly during busy periods, which detracted from their overall experience.

Staff Knowledge

Some reviews highlighted the staff's helpfulness and knowledge, particularly in handling shipping and printing needs, while others pointed out instances of employees lacking basic shipping knowledge.

Store Environment

The store was generally described as clean and organized, but some customers reported issues with employee attitudes affecting their experience.

Returns and Shipping

The store was recognized as a convenient location for Amazon returns and shipping, with many customers expressing satisfaction with the ease of the process.
  • CD
    C D
    Oct 26, 2025
    3.0
    Normally very nice, friendly, and quick service. This morning I had an Amazon return, which they have a self service counter for (along with PO Boxes), and the door was unlocked, so I walked in to complete my return. A woman started screaming at me from the back and came out, continuing to yell and wave her arms, following me out the front door. I’ve never been so terrified or treated so horribly just for entering a business before. I’m a little hesitant to return.
  • EG
    El Grande
    Sep 29, 2025
    3.0
    Understaffed, slow service.
  • CB
    Charlene Becker
    Sep 14, 2025
    5.0
    They are courteous and helped me ship my packages with ease. I will definitely return as it is a lot closer than the post office for me.
  • CC
    Cinttie
    Aug 29, 2025
    5.0
    Staff was super helpful and attentive. The manager was incredibly patient with her new employee.
  • JR
    Jeremy Ruark
    Aug 1, 2025
    5.0
    We’re constantly making Amazon returns, and this UPS Store is a lifesaver! The service is always fast, and the staff is incredibly helpful and efficient. They make the whole process easy and stress-free every time. Highly recommend for all your shipping and return needs!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5983 in Falcon offer?

The UPS Store #5983 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.