Brand Certified
United States Postal Service
2.2(137 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
215 W Riverside Dr, Estes Park, CO
80517, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 215 W Riverside Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
137 reviews
5 stars
35
4 stars
6
3 stars
3
2 stars
4
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight extremely poor customer service, with specific mentions of rude and unhelpful staff, particularly the postmaster.
Delivery Issues
Frequent complaints about lost packages, incorrect deliveries, and failure to deliver mail, leading to significant frustration among customers.
Staff Performance
While some customers praised individual staff members for their helpfulness, many expressed dissatisfaction with the overall performance and professionalism of the team.
Operational Challenges
Customers noted issues with long wait times, limited hours, and inadequate staffing, contributing to a negative experience.
Mixed Experiences
Despite the overwhelming negative feedback, a few customers reported positive interactions, suggesting that experiences may vary significantly.
- LOLuz López OrellanaJan 26, 20261.0Michael’s customer service is extremely poor. He treats people badly and lacks basic courtesy. He leaves his position for long periods without informing anyone. This has happened more than once, which shows a clear lack of professionalism.
- MMMark MatthewsJan 26, 20261.0The worst post office I've ever had experience with. The worst carriers (contractors) and they don't listen to their customers at all.
- JAJessie AnthonyDec 13, 20251.0There is no accountability for lost packages
- KEKaycie EbertDec 2, 20251.0April is very very rude. She called me regarding a package that they have not delivered after being told to contact me from their HQ. She lead the conversation with attitude and when I asked why she referred back to the “complaint” and “what do I actually want”. I ended the phone call with her screaming at me about how she is the “top dog” at that location. I feel very very bad for anyone who has to use this USPS location.
- EBevan belknapNov 7, 20255.0Friendly service and never a long wait
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 215 W Riverside Dr, Estes Park?
You can send mail, ship packages, buy money orders, get Post Office™ boxes, passports, gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo. Please complete and print your application form before applying.
Is an appointment required for passport services at this Post Office?
Most passport services require an appointment scheduled through the online scheduler, but limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 215 W Riverside Dr?
Open Monday to Friday from 8:30 AM to 4:30 PM, Saturdays from 10:00 AM to 1:00 PM, and closed on Sundays.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person. Bring two valid IDs and a completed application if applying in person. Online reservations are through the USPS website.
Are PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location.
What nearby restaurants could I visit before or after my trip to the Post Office?
Nearby options include Cafe de Pho Thai, Molly B's American restaurant, Indian Bites, Chester Philly Estes Park, and The Barrel - Estes Park beer garden and bar.
Are there any recreational areas near the Post Office I can explore?
Yes, you can visit parks and natural attractions nearby like Johnny Park Trail, Dream Lake in Rocky Mountain National Park, and Odessa Lake also in Rocky Mountain National Park.
How can nearby shops or services complement my visit to the Post Office?
You can stop by places like Cliffhanger Used Books for thrift shopping, Wonderful Things for gifts and flowers, or settle your mail shipments with the UPS Access Point location nearby.
Where can I find more information or schedule services for the United States Postal Service?
Visit the official USPS website or use the online scheduler for appointments, PO Box reservations, and passport services.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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