United States Postal Service

2.1
181 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 150 Wells St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
150 Wells St, Erie, CO
80516, United States

Hours

Reviews

2.1
181 reviews
5 stars
42
4 stars
10
3 stars
0
2 stars
7
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the helpfulness and friendliness of staff, many reported rude service and a lack of assistance, particularly during busy times.

Delivery Issues

Numerous reviews highlighted consistent problems with lost or misdelivered packages, leading to frustration among customers.

Efficiency

Customers noted long wait times and inefficiencies in processing mail and packages, with some suggesting the need for more staff.

Mixed Experiences

There were contrasting opinions, with some customers expressing satisfaction with their experiences, while others described the service as the worst they have encountered.
  • JO
    Jared O'Quinn
    Dec 17, 2025
    5.0
    Helpful and reliable service at this post office. It stays busy but I never have to wait more than 5 minutes.
  • BM
    Bret Martin
    Nov 11, 2025
    1.0
    I usually just need to drop a package or two off and the one time I needed to pack one, the guy at the counter was super unhelpful. Obviously had no experience in packing anything, no knowledge of inventory, because he provided zero help. And the next time I needed to drop off two packages at 11am, they were closed and there was no way to just drop them off. Be better.
  • MB
    Mounica Bommareddy
    Aug 18, 2025
    5.0
    People here have been really helpful and kind.
  • JC
    Jamie Cress
    Aug 16, 2025
    1.0
    Missing a package again addressed to 6101 Marble mill pl. so very sick and tired of this problem and now I’m out a ton of money because it says delivered but it’s no where to be found 3 days later!!!!! I have gotten no response from the post office or usps about this on going massive problem!!!!
  • JM
    joan moua
    Dec 23, 2020
    1.0
    There’s always a long line.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.