United States Postal Service

2.1
180 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 150 Wells St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
150 Wells St, Erie, CO
80516, United States

Hours

Reviews

2.1
180 reviews
5 stars
41
4 stars
10
3 stars
0
2 stars
7
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the helpfulness and friendliness of staff, many reported rude service and a lack of assistance.

Package Issues

Numerous complaints about lost, misdelivered, or damaged packages were noted, indicating a significant problem with package handling.

Long Wait Times

Customers frequently mentioned long lines and slow service, leading to frustration during visits.

Inconsistent Experiences

There were mixed reviews regarding the overall experience, with some customers having positive interactions while others faced ongoing issues.

Staffing Concerns

Several reviews suggested that the post office is understaffed, contributing to delays and poor service.
  • BM
    Bret Martin
    Nov 11, 2025
    1.0
    I usually just need to drop a package or two off and the one time I needed to pack one, the guy at the counter was super unhelpful. Obviously had no experience in packing anything, no knowledge of inventory, because he provided zero help. And the next time I needed to drop off two packages at 11am, they were closed and there was no way to just drop them off. Be better.
  • MB
    Mounica Bommareddy
    Aug 18, 2025
    5.0
    People here have been really helpful and kind.
  • JC
    Jamie Cress
    Aug 16, 2025
    1.0
    Missing a package again addressed to 6101 Marble mill pl. so very sick and tired of this problem and now I’m out a ton of money because it says delivered but it’s no where to be found 3 days later!!!!! I have gotten no response from the post office or usps about this on going massive problem!!!!
  • JS
    Javier Snyder
    Jul 14, 2025
    1.0
    3 days to process a damn package and then delayed by 10 hours are you kidding me? Hire more employees
  • SM
    Savannah Meroney
    Jul 11, 2025
    5.0
    I’ve always had the best service here. Very nice people.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.