Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 915 W Lehigh Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
206 reviews
5 stars
55
4 stars
6
3 stars3
2 stars
10
1 star
132
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional behavior from staff, particularly from an employee named Ricky, leading to a negative customer experience.
Delivery Issues
Customers reported significant problems with mail delivery, including lost packages, undelivered mail, and mishandling of important items like election ballots.
Staff Attitude
Many reviews noted a lack of helpfulness and a dismissive attitude from employees, contributing to frustration among customers.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment leaned heavily towards dissatisfaction with service quality.
Cleanliness and Environment
Several reviews mentioned issues with the cleanliness of the post office, including unpleasant odors and unkempt conditions.
- TJTrayveon Jackson2 days ago1.0Had to pay 25 dollars twice to get my address changed and still it's not changed. They claim they don't know what I was charged for and that I never came in. When I came in in person and paid for it. The workers will lie and take your money causes u to have to pay for and fill out all the paperwork again
- CCCritical CitationsNov 11, 20251.0These people have NO CLUE what they are doing. By far the worst post office experience you will ever have to endure. Sent a package back because "they seen lines that could indicate it was priority mail" 🤦 now we're out over $100 on returned items. Do yourself a favor and boycott this location at all costs. 0/100
- EWEmily WilsonOct 22, 20251.0RICKY was very rude. made comments to multiple people in line. he said he wouldn’t get fired bc he has been with usps for 40 years. Ricky has no people skills. Ricky should do better. :)
- TMThomas MooreOct 20, 20251.0Did not deliver my EDDM order and blatantly refuses to admit it. Shameful. Also they didn’t know about my order even though the EDDM office who sold me this said they contacted them to let them know. Ugh. Michelle Lujan should be fired.
- CGChristine GonzalesOct 19, 20255.0very nice postal worker at the busy desk but remember everyone they work hard standing eight hours is not easy not only this always have id ready esp for certified mail so everyone they get busy have patience I used to work customer service desk at retail some times people would go in the business yell at me and treat me not so nice rude and some hateful that's why I can see business would put the sign up saying we have the right to reserve service to mean people having a bad day and not on our account so try be nice community
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the business hours for the United States Postal Service at 915 W Lehigh Ave?
The Post Office is open Monday to Friday from 9:00 AM to 5:30 PM and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also provide passport photo services by appointment.
Do I need an appointment for passport services at this location?
You generally need to schedule an appointment online for passport services, although limited walk-in hours may be available at select locations.
How much does it cost to get a passport photo at this Post Office?
The fee for a passport photo at USPS is $15.
Are PO Boxes available at the 915 W Lehigh Ave Post Office?
Yes, PO Boxes can be reserved online or in person at this location. Pricing varies by size and location.
Can I access my PO Box after normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check directly with this Post Office for specific details.
What other services are offered at the United States Postal Service on W Lehigh Ave?
This location offers mailing and shipping services, money orders, Post Office boxes, passport services, gift cards, and more.
Are there other Post Offices near 915 W Lehigh Ave that I might use?
Yes, nearby Post Offices include the 'United States Postal Service', 'USPS', and the 'Englewood Post Office', which could be alternative mailing or passport service locations.
What nearby places can I visit before or after my trip to the Post Office?
You might consider visiting the Fraternal Order of Eagles or the Englewood Eagles FOE 3241 for community events or socializing, or check out the Black Book Gallery for arts and entertainment near the Post Office.
How can nearby automotive services be helpful when visiting the Post Office?
If you need vehicle repairs or maintenance, businesses like Cox Automotive Inc, Auto Body and Frame Clinic, or Quality One Dent are nearby and may be convenient to visit during your trip to the area.