Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 915 W Lehigh Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
216 reviews
5 stars
61
4 stars
7
3 stars3
2 stars
10
1 star
135
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional behavior from staff, particularly from employees named Ricky and Shawn, leading to a negative customer experience.
Employee Conduct
There are consistent reports of discriminatory and hostile behavior from certain employees, with calls for management to address these ongoing issues.
Mixed Experiences
While some customers reported positive interactions with specific staff members, the overall sentiment leans heavily towards dissatisfaction with service quality.
Operational Issues
Customers expressed frustration with delivery problems, including lost packages and unhelpful responses from staff regarding shipping and mail handling.
WW
weakneversleep
2 days ago
1.0
Rude staff.
MM
Marissa Manzanares
Feb 12, 2026
5.0
Ricky was incredibly kind, personable and helpful in getting my certified mail out to the passport agency. He explained everything so thoroughly, credited me back for my stamp, and sent me off with reassurance ✊🏽 The best postal worker interaction I’ve ever experienced.
Oh and parking was plentiful and line was non existent at 5pm. These other 1 star reviews don’t make any sense to me. Y’all should have more grace with public service workers.
GW
Grace Wang
Feb 4, 2026
5.0
Shawn is the best USPS staff I have ever met! Very patient, nice, and professional
ZV
Z V
Jan 16, 2026
1.0
Shawn and Ricky were openly rude, judgmental, and unhelpful, but more importantly, their behavior was blatantly racist and discriminatory. The way they spoke to me and treated me was disrespectful, hostile, and completely inappropriate for a public service position. This location has a serious and ongoing problem with employee conduct that management appears unwilling to address.
This was my second visit to this post office, and both experiences were equally horrible due to these same two individuals. After reading other customer reviews, it is clear this is not an isolated incident, but a recurring issue that management has allowed to continue.
No customer should ever be subjected to prejudice or judgment when accessing basic services! The lack of accountability at this location is unacceptable, and this behavior reflects extremely poorly on the Englewood Post Office on Lehigh.
MC
Mary Ann Conner
Jan 7, 2026
1.0
Very unhelpful and rude postal worker at the counter. Threatened to call the police and followed me out of the post office to get my license plate over a felt pen that bounced off the counter. Totally out of control !!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the business hours for the United States Postal Service at 915 W Lehigh Ave?
The Post Office is open Monday to Friday from 9:00 AM to 5:30 PM and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also provide passport photo services by appointment.
Do I need an appointment for passport services at this location?
You generally need to schedule an appointment online for passport services, although limited walk-in hours may be available at select locations.
How much does it cost to get a passport photo at this Post Office?
The fee for a passport photo at USPS is $15.
Are PO Boxes available at the 915 W Lehigh Ave Post Office?
Yes, PO Boxes can be reserved online or in person at this location. Pricing varies by size and location.
Can I access my PO Box after normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check directly with this Post Office for specific details.
What other services are offered at the United States Postal Service on W Lehigh Ave?
This location offers mailing and shipping services, money orders, Post Office boxes, passport services, gift cards, and more.
Are there other Post Offices near 915 W Lehigh Ave that I might use?
Yes, nearby Post Offices include the 'United States Postal Service', 'USPS', and the 'Englewood Post Office', which could be alternative mailing or passport service locations.
What nearby places can I visit before or after my trip to the Post Office?
You might consider visiting the Fraternal Order of Eagles or the Englewood Eagles FOE 3241 for community events or socializing, or check out the Black Book Gallery for arts and entertainment near the Post Office.
How can nearby automotive services be helpful when visiting the Post Office?
If you need vehicle repairs or maintenance, businesses like Cox Automotive Inc, Auto Body and Frame Clinic, or Quality One Dent are nearby and may be convenient to visit during your trip to the area.
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