Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.3
(216 reviews)

Business Details

915 W Lehigh Ave, Englewood, CO
80110, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 915 W Lehigh Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
915 W Lehigh Ave, Englewood, CO
80110, United States

Hours

Reviews

2.3
216 reviews
5 stars
61
4 stars
7
3 stars
3
2 stars
10
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unprofessional behavior from staff, particularly from employees named Ricky and Shawn, leading to a negative customer experience.

Employee Conduct

There are consistent reports of discriminatory and hostile behavior from certain employees, with calls for management to address these ongoing issues.

Mixed Experiences

While some customers reported positive interactions with specific staff members, the overall sentiment leans heavily towards dissatisfaction with service quality.

Operational Issues

Customers expressed frustration with delivery problems, including lost packages and unhelpful responses from staff regarding shipping and mail handling.
  • WW
    weakneversleep
    2 days ago
    1.0
    Rude staff.
  • MM
    Marissa Manzanares
    Feb 12, 2026
    5.0
    Ricky was incredibly kind, personable and helpful in getting my certified mail out to the passport agency. He explained everything so thoroughly, credited me back for my stamp, and sent me off with reassurance ✊🏽 The best postal worker interaction I’ve ever experienced. Oh and parking was plentiful and line was non existent at 5pm. These other 1 star reviews don’t make any sense to me. Y’all should have more grace with public service workers.
  • GW
    Grace Wang
    Feb 4, 2026
    5.0
    Shawn is the best USPS staff I have ever met! Very patient, nice, and professional
  • ZV
    Z V
    Jan 16, 2026
    1.0
    Shawn and Ricky were openly rude, judgmental, and unhelpful, but more importantly, their behavior was blatantly racist and discriminatory. The way they spoke to me and treated me was disrespectful, hostile, and completely inappropriate for a public service position. This location has a serious and ongoing problem with employee conduct that management appears unwilling to address. This was my second visit to this post office, and both experiences were equally horrible due to these same two individuals. After reading other customer reviews, it is clear this is not an isolated incident, but a recurring issue that management has allowed to continue. No customer should ever be subjected to prejudice or judgment when accessing basic services! The lack of accountability at this location is unacceptable, and this behavior reflects extremely poorly on the Englewood Post Office on Lehigh.
  • MC
    Mary Ann Conner
    Jan 7, 2026
    1.0
    Very unhelpful and rude postal worker at the counter. Threatened to call the police and followed me out of the post office to get my license plate over a felt pen that bounced off the counter. Totally out of control !!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others