Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1813 in Englewood offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Safeway Shopping Center At Hampden And Logan St.
Details
- DeliveryNot available
Location
Hours
Reviews
3.6
171 reviews
5 stars
107
4 stars
5
3 stars1
2 stars
6
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while many customers praised the friendly and helpful staff, others reported unprofessional behavior and lack of assistance.
Management Changes
Recent management changes have led to improvements in service quality, with several customers noting a positive shift in staff attitude and efficiency.
Operational Issues
Customers frequently reported issues with store hours, including late openings and unresponsive staff, leading to frustration.
Service Reliability
There are concerns about package handling and accountability, with multiple reviews mentioning lost packages and poor follow-up on claims.
Overall Experience
While many customers enjoy the convenience and friendliness of the location, there are significant complaints about inconsistent service and professionalism.
- EEEllieNov 16, 20251.0I've been to this UPS several times without any issues, but I came in a couple days ago and had an absolutely terrible experience. I had 10 packages, 9 of which were Amazon. None of employees were helping customers, but they tried to make me use the kiosk anyway. When I asked if someone could help me at the counter (several of my items were heavy &/or bulky, and I would hold up the next person coming in with just 1 Amazon return), one of the employees was very passive aggressive about it and told me it would take just as long for her to do it. She made me feel terrible just for asking for help. I even apologized for coming off rude, which she didn't acknowledge at all. Horrific customer service.
- JGj GNov 12, 20255.0this review was originally for J.T., but shall serve as positive recognition for Bailey, Amber, last but certainly not least, manager Brandy as well. the staff here couldn’t be more helpful. they go above and beyond all scope of their obligatory task, and job descriptions. i email, they have it ready three days later when i show up. it’s almost like they know me, and care, bc they do! last time i was in, omw back to the van, i couldn’t help but notice J.T. had taken the arm of an elderly lady who had been fairly difficult at the counter. she was asking to ship an old suitcase with no box, but rather strict detailed instruction, which he had reassured her would be not a problem, and to not worry about a thing he had it handled. he was helping her get safely back to her vehicle. great guy 5 stars to all there. not to mention Brandy. i will bc she runs that place, and she is great! that is all!
- CDCasey DaltonOct 30, 20251.0Don’t even try to return an Amazon package with the desk, you will get screamed at. Worst/nastiest service I have ever experienced. Go elsewhere.
- JWJohn WilsonOct 30, 20251.0UPS out of Englewood seems to never deliver within the UPS app delivery window. Only way to guarantee delivery for an item needing signature is be available the entire day.
- CCcheyanne hicks (Cheyanne)Oct 25, 20251.0A male presenting working is absolutely un helpful, stonewalling and wouldn't answer questions about making me use the self return machine. I asked not to use it, and then he wouldn't answer questions on how packaging just worked.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours for The UPS Store in Englewood?
The UPS Store in Englewood is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #1813 open on holidays?
The UPS Store is closed on some holidays including November 27, December 25, December 31, January 1, and January 19. On other holidays, the store may have regular hours. It's best to check their website for the latest holiday hours.
What services does The UPS Store in Englewood offer?
The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.
Where is The UPS Store #1813 located?
It is located at 3531 S Logan St, Ste D, Englewood, CO 80113, inside the Safeway Shopping Center at Hampden and Logan Street.
What payment methods are accepted at The UPS Store in Englewood?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I get shipping supplies and moving boxes at The UPS Store?
Yes, The UPS Store sells office products, mailing supplies, moving boxes, and stamps & postage.
What are some nearby places I can visit before or after stopping at The UPS Store?
Nearby places include Rainbow Nails for beauty services, Mama Mia’s Pizza for a meal, and Englewood Liquors if you're looking for a liquor store.
Are there nearby telecommunications options close to The UPS Store?
Yes, Metro by T-Mobile, a mobile phone store, is located near The UPS Store and can assist with telecommunications needs.
Is there a place nearby where I can get bank services?
Yes, Simmons Bank and FIRST Commercial Bank are nearby, offering banking services convenient to The UPS Store location.
Can I find document shredding services near The UPS Store in addition to those offered?
Shred Nations, a shredding service professional, is located nearby and can provide additional document shredding options.