The UPS Store

3.7
173 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1813 in Englewood offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Safeway Shopping Center At Hampden And Logan St.

Details

  • DeliveryNot available

Location

The UPS Store
3531 S Logan St, Englewood, CO
80113, United States

Hours

Reviews

3.7
173 reviews
5 stars
110
4 stars
5
3 stars
1
2 stars
5
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while many customers praised the friendly and helpful staff, others reported rude and unprofessional behavior from certain employees.

Management Changes

Recent management changes have led to improvements in service quality, with several customers noting a positive difference in their experiences.

Service Efficiency

Customers appreciate the quick and efficient service, although some reported long wait times and issues with staff availability.

Delivery Issues

Several reviews highlighted problems with package delivery and tracking, indicating a need for better accountability and communication.
  • CP
    chitra pai
    Jan 1, 2026
    5.0
    Great experience with getting passport photos, mail services and notary.
  • MC
    Maureen Call
    Dec 20, 2025
    5.0
    I had the best experience here today. The young man that helped me was so nice, engaging, and helped me bring in my package which was heavy. Simply a wonderful interaction!
  • JM
    Jeremy Moss
    Dec 18, 2025
    5.0
    To the girl today that had to try to help Mrs. Edward's I just want to say that you were great! I would have told her to go get on her broom and fly away! Its amazing how not nice people can be this time of year! Merry Christmas to The UPS store and kudos to the young lady that tried to help this lady!
  • EE
    Ellie
    Nov 16, 2025
    1.0
    I've been to this UPS several times without any issues, but I came in a couple days ago and had an absolutely terrible experience. I had 10 packages, 9 of which were Amazon. None of employees were helping customers, but they tried to make me use the kiosk anyway. When I asked if someone could help me at the counter (several of my items were heavy &/or bulky, and I would hold up the next person coming in with just 1 Amazon return), one of the employees was very passive aggressive about it and told me it would take just as long for her to do it. She made me feel terrible just for asking for help. I even apologized for coming off rude, which she didn't acknowledge at all. Horrific customer service.
  • JG
    j G
    Nov 12, 2025
    5.0
    this review was originally for J.T., but shall serve as positive recognition for Bailey, Amber, last but certainly not least, manager Brandy as well. the staff here couldn’t be more helpful. they go above and beyond all scope of their obligatory task, and job descriptions. i email, they have it ready three days later when i show up. it’s almost like they know me, and care, bc they do! last time i was in, omw back to the van, i couldn’t help but notice J.T. had taken the arm of an elderly lady who had been fairly difficult at the counter. she was asking to ship an old suitcase with no box, but rather strict detailed instruction, which he had reassured her would be not a problem, and to not worry about a thing he had it handled. he was helping her get safely back to her vehicle. great guy 5 stars to all there. not to mention Brandy. i will bc she runs that place, and she is great! that is all!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store in Englewood?

The UPS Store in Englewood is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.