The UPS Store

Reviews

• GJ

  Gordy Johnson

  3 days ago
  5.0
  I had to get some blueprints printed last minute. I called the store like 30 minutes before they were gonna close. David said come on in. We’ll get it done for you. He stayed late. Did a great job and super cool so thanks to David H and the rest of the crew for helping me get the job done highly recommend.
• SG

  Stacy Garland

  6 days ago
  1.0
  Consistently Rushed & Made to Feel Unwelcome This has happened multiple times with multiple employees at this location — I am rushed out the door if I arrive a few minutes before closing. My work schedule usually does not allow me to get there any earlier. When I used to work in retail (in multiple industries), store policies were to finish helping customers down to the last minute walk ins, and to plan to stay a bit later than close time for best customer service practices. Yes, we made announcements that we were closing, but for awareness, not to make clients feel rushed and devalued. I finally said something to the employee that rushed me out the door last time I was there. Instead of de-escalating the situation like a professional, he made it worse. His argument was that they wanted to get home to their families — so do I. I'm not running errands for fun. I'm a working person trying to get things done within the limited time I have. I shouldn't have to explain the situation of my busy schedule to employees in the 1st place. They stayed open an extra 8 minutes for me. Is eight minutes really so unreasonable? Would have been even less time if the employee had been trained to de-escalate customer concerns. Customers should never be made to feel like a burden. Lock the door @closing time to prevent other customers from coming in, finish up with the last customers, & then let them out. Employees not helping last customers are finishing up closing tasks anyways. I won’t be returning to this location. The next closest store is 15 minutes away, meaning I now have to sacrifice 30 minutes of drive time I simply don't have — time that was taken from me because of one employee's unprofessional behavior and poor customer service. I contacted UPS corporate to file a formal complaint and am awaiting follow-up. I sincerely hope this is addressed, because no customer deserves to be treated this way.
• SM

  spenser morris

  Mar 18, 2026
  5.0
  These employees are the best and are always so helpful and pleasant to work with.
• KN

  Kevin Nunley

  Mar 14, 2026
  5.0
  I've shipped guitars through this store countless times over the years. Staff is always quick and helpful. It's a convenient location.
• MS

  Michelle Salas

  Mar 8, 2026
  5.0
  Best UPS Store in Colorado went in this Sunday and the the man who helped me was super professional and nice like always. Even as he was being treated horribly by a customer whom we shall say was very disrespectful and mean with language and actions she was very crude but he handled it so gracefully. Give that man a raise. Customer service isn't easy this day and age and he does a great job.

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