The UPS Store

Reviews

• SR

  Sky- Rider

  Apr 2, 2026
  3.0
  Satisfactory
• AS

  Alexandria Swann

  Mar 20, 2026
  5.0
  I trust my packages will get there at a competitive price. The staff is very helpful and polite.
• KT

  Karla Tagge

  Mar 15, 2026
  5.0
  Excellent customer service
• SG

  Some Guy

  Mar 6, 2026
  1.0
  This business is predatory with small fees. They were unhappy with the state of a return box (unopened, returned as delivered) and would not accept it without applying 3” of tape. That is fine, but they followed up with “there is a taping fee of $2”. The alternatives were drive home and tape it myself, or buy a roll of tape. Bad customer service, and that will be the last money they ever receive from me . Great business plan… Nickel and dime your customers, annoy and loose them over what is an immaterial amount of money to a business.
• JP

  Jebediah Pooler

  Mar 4, 2026
  1.0
  Ive had a mailbox here for several years now and well before the newer owner. the staff here is amazing and extremely helpful! the new owner recently implemented a new charge system i cant say i like at all as well as a tiered box lease fee. if you go over your allotted # of packages you are charged a dollar. so if you make say an amazon purchase with say 6 items in your cart and all 6 happen to ship separately you pay for the 6th and any package past that for the month if you say paid for the bottom end lease agreement at $280.00 a year. what if its a package the size literally the size of a standard envelope? another dollar. what if you had a few items ordered come in wrong and need to be reordered? better hope the shipper didnt make a mistake and you already had your 6) package amazon order didnt come in early in the month. oh , dont forget your package or dare not to know its in... thats another three bucks. i used to get text notifications but havent for about a year. yes it only a few bucks on top of a few bucks and another few bucks....a month

Frequently Asked Questions About The UPS Store