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United States Postal Service

2.1
(187 reviews)

Business Details

222 W 8th St, Durango, CO
81301, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 222 W 8th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
222 W 8th St, Durango, CO
81301, United States

Hours

Reviews

2.1
187 reviews
5 stars
46
4 stars
6
3 stars
2
2 stars
6
1 star
127

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several experiences highlighting a lack of professionalism and courtesy.

Delivery Issues

Numerous reviews mentioned lost or delayed packages, with many customers expressing frustration over packages marked as delivered but not received.

Mixed Experiences

While some customers praised specific employees for their helpfulness, the overall sentiment indicated a significant inconsistency in service quality.

Long Wait Times

Customers frequently complained about long lines and slow service at the post office, contributing to a negative experience.
  • IG
    Iris Grad
    3 days ago
    1.0
    Went in to ship out my wedding invitations. The envelopes were a little oversized and needed additional postage. The woman working just said she didn’t have the postage and would have to do it manually (with a very bad attitude). She then started printing out SHIPPING LABLES and putting them on the envelopes. A lot of thought, time, and money went into making these invitations look nice, and I would have so much rather her have said something along the lines of “these are oversized and need additional postage, here are your options”, instead of slapping 3” x 1” barcoded shipping labels onto the custom printed envelopes. My wedding invitations look like Amazon packages now. Thanks.
  • VD
    Viola Drone
    Dec 22, 2025
    5.0
    Amanda did an amazing job helping me out with redelivery of a package that somehow didn't have my complete address on it and was at risk of being returned to sender. During the busiest time of the year, she helped relieve so much stress by helping me over the phone!! I know USPS workers can be incredibly stressed and underappreciated so I wanted to highlight a super positive experience I had. Thank you so much!!
  • SS
    Stefanie Sims
    Nov 23, 2025
    1.0
    So you dont allow people to access their po boxes on sundays!?! That is crazy. Other locations are at least open to give people access to usps priority mailers and their po boxes.
  • CH
    Carol House
    Apr 24, 2025
    5.0
    I’ve always found the employees at the Durango post office helpful and always have a smile.
  • CY
    Cody Y
    Mar 5, 2020
    1.0
    Absolutely rude staff. Cant bother to stock the forms so you wait in line to get the form then get told to "have a good day" and get to the back of the line. One of the few publicly funded operations that should be replaced

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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