United States Postal Service

1.4
240 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 500 Lake Dillon Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
500 Lake Dillon Dr, Dillon, CO
80435, United States

Hours

Reviews

1.4
240 reviews
5 stars
17
4 stars
5
3 stars
3
2 stars
6
1 star
209

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with specific employees frequently mentioned for their poor attitude.

Operational Hours

The post office has inconsistent hours, often closing during posted times and taking long lunch breaks, causing inconvenience for customers.

Package Handling

Numerous complaints about lost packages and incorrect deliveries, with customers expressing frustration over the handling of their mail.

Staffing Issues

Customers noted that the post office is understaffed, leading to long wait times and inadequate service.

Mixed Experiences

While some customers had positive interactions with certain staff members, the overall sentiment leans heavily towards dissatisfaction.
  • DJ
    David Jackson
    Nov 17, 2025
    1.0
    Man, Patty and the purple haired lady have serious attitude problems. Package ready for pick up, but not available to be picked up yet. Pathetic.
  • GJ
    Greg Jameson
    Nov 14, 2025
    1.0
    Just set up a PO box here. First time receiving a package, amazon auto populated +4 digits on my zip code. The woman behind counter told me this was incorrect way to address packages. While USPS had the package at this location the woman working here could not be bothered to look for it and said "We will have to send it back but this is good for you because now you can learn your lesson."
  • JJ
    jw jw
    Oct 13, 2025
    5.0
    Staff is always friendly and and the lines are usually short
  • SB
    Sam B
    Oct 7, 2025
    4.0
    People forget that if they provide proof of residency in this zip code and if their address does not receive street delivery (most of us), they are eligible for a PO box with no fee, good for a year. My only complaint is they are open 9-5 Monday-Friday, which many of us work 9-5 so we either have to go in late or leave early to pick up packages that don’t make it into a self serve parcel locker. Either that or wait until Saturday to go in for the two hours they are open.
  • BT
    Bryan Trevino
    Sep 26, 2025
    1.0
    Rude and very unprofessional is a basic description of what you will get here. The manager himself leads by example.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.