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Visit your local Post Office™ at 500 Lake Dillon Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with specific employees frequently mentioned for their poor attitude.
Operational Hours
The post office has inconsistent hours, often closing during posted times and taking long lunch breaks, causing inconvenience for customers.
Package Handling
Numerous complaints about lost packages and incorrect deliveries, with customers expressing frustration over the handling of their mail.
Staffing Issues
Customers noted that the post office is understaffed, leading to long wait times and inadequate service.
Mixed Experiences
While some customers had positive interactions with certain staff members, the overall sentiment leans heavily towards dissatisfaction.
DJ
David Jackson
Nov 17, 2025
1.0
Man, Patty and the purple haired lady have serious attitude problems. Package ready for pick up, but not available to be picked up yet. Pathetic.
GJ
Greg Jameson
Nov 14, 2025
1.0
Just set up a PO box here. First time receiving a package, amazon auto populated +4 digits on my zip code. The woman behind counter told me this was incorrect way to address packages. While USPS had the package at this location the woman working here could not be bothered to look for it and said "We will have to send it back but this is good for you because now you can learn your lesson."
JJ
jw jw
Oct 13, 2025
5.0
Staff is always friendly and and the lines are usually short
SB
Sam B
Oct 7, 2025
4.0
People forget that if they provide proof of residency in this zip code and if their address does not receive street delivery (most of us), they are eligible for a PO box with no fee, good for a year. My only complaint is they are open 9-5 Monday-Friday, which many of us work 9-5 so we either have to go in late or leave early to pick up packages that don’t make it into a self serve parcel locker. Either that or wait until Saturday to go in for the two hours they are open.
BT
Bryan Trevino
Sep 26, 2025
1.0
Rude and very unprofessional is a basic description of what you will get here. The manager himself leads by example.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 500 Lake Dillon Dr?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. Be sure to complete and print your application form before applying.
Do I need to schedule an appointment for passport services here?
Yes, most Post Offices require you to schedule an appointment for passport services using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
The Post Office at 500 Lake Dillon Dr is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 12:00 PM, and closed on Sunday.
How much does it cost to get a passport photo at this location?
The fee for a passport photo at USPS is currently $15.
Is 24/7 access available for PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary. Please check with this Post Office for exact lobby hours.
Can I reserve a PO Box online before visiting this Post Office?
Yes, you can search for and reserve available PO Boxes online through the USPS website and then complete your setup in person.
What nearby places can I visit after stopping by the United States Postal Service?
You might enjoy visiting Lake Dillon Condos, a landmark and holiday rental home nearby, or relax at Pug Ryan's Brewing Company, a local brewery and pub close to the Post Office.
Are there any beauty salons near the Post Office where I could go after my visit?
Yes, Mayrah Beauty Salon and Tina's Mountain Do's are nearby beauty salons where you can get beauty and spa services after your visit to the Post Office.
How can nearby public services help me with legal matters after visiting the Post Office?
The Public Defender office and Elevation Law LLC, both nearby legal service providers, can assist you with legal and government-related services after your visit here.