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United States Postal Service

1.4
(249 reviews)

Business Details

500 Lake Dillon Dr, Dillon, CO
80435, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 500 Lake Dillon Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
500 Lake Dillon Dr, Dillon, CO
80435, United States

Hours

Reviews

1.4
249 reviews
5 stars
19
4 stars
5
3 stars
4
2 stars
6
1 star
215

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with specific employees frequently mentioned for their poor attitudes.

Package Handling

Numerous reviews highlighted issues with lost packages and poor tracking, with customers expressing frustration over packages being given to the wrong people.

Operational Hours

Customers complained about inconsistent hours, including unexpected closures and lengthy lunch breaks that hinder access to services.

Staffing Issues

The post office is frequently described as understaffed, leading to long wait times and inadequate service.

Mixed Experiences

While some customers noted improvements in service and friendly staff, these positive experiences were overshadowed by the overall negative feedback.
  • BB
    Bennett Batten
    Feb 21, 2026
    1.0
    They just flat out said they wouldn’t hep me with an incoming delivery
  • AH
    Audrey H
    Jan 20, 2026
    1.0
    This post office seems to intentionally inconvenience every person who walks in. Patty is entirely unhelpful and has repeatedly told me and my boyfriend that she "can't find packages" and "may have given it to someone else" and then the package has been found almost instantly by other employees, implying that she simply does not want to look tor them. She had also given repeated issues about opening a PO Box, telling me I needed to wait to talk to someone else who "wasn't there" There has repeatedly been two or three days where packages were expected to have been processed and taken entirely too long.
  • EJ
    Erik Jakobsson
    Jan 10, 2026
    5.0
    Rian has turned this place around. Better than it's ever been.
  • MC
    Michael Chebatoris
    Dec 27, 2025
    5.0
    I've had good experiences the last 18 months at the Dillon location.
  • DD
    Daye
    Dec 25, 2025
    1.0
    First of all, there are some very rude and not helpful employees here. I have a P.O. box and had a package delivered on the 17th, came back 3 separate times over the course of the 17th-22nd because they kept saying it hadn’t been sorted yet, and finally a lady told me they “probably gave it to someone else” and to call the FedEx distribution center personally to figure it out. I asked the nice lady at the Fedex distribution center if this happened often with this specific post office, and was told she gets calls DAILY from post office customers who have lost packages from the Dillon post office. I asked the lady at the post office if they kept track of fedex packages at all and she said no, we just hand them over to people and don’t ask names or anything. It sounds like somebody is taking advantage of this behind the scenes honestly. There is something super sus going on here.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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