United States Postal Service

Reviews

• EW

  Erica Ward

  4 days ago
  5.0
  Post office workers at this location are polite, professional and quick
• CD

  C Dash

  Apr 18, 2026
  4.0
  The supervisory and other letter carriers here are really impressive, Jessie, Esa and Bidur have dealt phenomenally with a situation created by my letter carrier that honestly endangered my home. I was told by my bank I submitted a change of an address on April 7, a letter of critical importance arrived a month late, on the day it was due. My best friend’s wedding invitation never arrived 6 weeks later, almost 3 months, not returned to her, not delivered to me. I still haven’t gotten my new debit, the second of which was returned April 9. He has delivered to my address with my last name and my daughter’s posted for almost 4 years. I knew he was a petty person when he threatened not to deliver our mail if we didn’t label our mailbox, which I learned today is incumbent on the letter carrier. I was prepared to complain and let it go, until the really nice support letter carrier (Tricia) and one of the supervisors (Esa) expressed their hope he would not do something more malicious. That’s when I saw I had to get ahold of the US Inspector General to file a criminal complaint. I can’t risk my home being threatened, my bank card made unavailable or mail precious to me disappearing, being returned or arriving a month late anymore. I had to put my mail on hold because last week someone ripped off my mail label. It was Tricia who carefully filled out a new one and posted it in my mailbox. I would prefer to give 5 stars, but because this letter carrier has endangered my security, I had to downgrade. If you are wondering which is his route, it is # 1843. And it’s weekdays for him. Beware. You can be totally nice and I guess he holds the way you look against you or something.
• LP

  Lauren Powell

  Apr 13, 2026
  5.0
  I had a very quick, pleasant experience on a Monday at 4:30pm. In and out!
• LG

  Lucy Griswold

  Apr 2, 2026
  5.0
  I’m in this USPS a few times a week and the staff are consistently kind, patient, and professional. I’ve observed a few interactions with demanding customers and the staff have handled difficult situations with respect and competence. The staff are knowledgeable and work quickly to meet customer needs. I am grateful in particular for Sarita, who is always especially kind and a warm presence. Thank you USPS staff for serving Cap Hill! Your professionalism and service are much appreciated.
• PB

  Patrick Burtchaell

  Mar 30, 2026
  5.0
  The staff are always friendly and efficient, even when the line gets long!

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