United States Postal Service

2.9
178 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 225 S Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
225 S Broadway, Denver, CO
80209, United States

Hours

Reviews

2.9
178 reviews
5 stars
68
4 stars
14
3 stars
8
2 stars
12
1 star
76

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Maria and Preston.

Service Efficiency

Customers frequently noted quick service and short wait times, although some reported long lines during busy periods.

Customer Service Issues

Several reviews highlighted poor customer service experiences, particularly with certain staff members who were described as rude or unhelpful.

Delivery Problems

Numerous complaints were made regarding delivery issues, including misdelivered packages and unfulfilled delivery attempts.

Facility Concerns

Customers expressed dissatisfaction with the location's lack of self-service kiosks and inadequate parking, contributing to long wait times.
  • MN
    Maddy Novak
    Oct 26, 2025
    5.0
    Very friendly staff and always a quick experience !
  • KM
    Kevin Mortillaro
    Sep 20, 2025
    5.0
    Always quick and efficient. Top loc I’ve been to
  • RM
    RJ M
    Aug 27, 2025
    5.0
    Quick and helpful
  • GG
    Garrett
    Aug 9, 2025
    5.0
    Teddy is quite possibly the most above and beyond serving postal worker I’ve ever encountered. I can’t thank you enough for helping with my Mail at Baker Tower! Thank you.
  • AD
    Alyssa Delgado
    Aug 4, 2025
    1.0
    Don’t do the change of address online. It charges you $1 and does nothing. My mail as been being return to sender because they “thought” it was a vacant apartment. Don’t waste your time online just ask the mail person for a slip and don’t waste your time online. I haven’t received mail in MONTHS!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.