United States Postal Service

2.5
137 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2080 S Holly St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2080 S Holly St, Denver, CO
80222, United States

Hours

Reviews

2.5
137 reviews
5 stars
39
4 stars
10
3 stars
5
2 stars
4
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some staff members received praise for their friendliness and helpfulness, others were reported as rude and unprofessional, leading to mixed experiences.

Operational Issues

Customers frequently reported problems with inaccurate information regarding hours of operation, particularly the claim of 24-hour access, which was often not honored.

Delivery Problems

Numerous complaints about lost or misdelivered packages were noted, with customers expressing frustration over the handling of their mail.

Staffing Concerns

Many reviews highlighted issues with being short-staffed, resulting in long wait times and inadequate service during busy hours.

Mixed Reviews

Overall, while some customers had positive experiences, many expressed dissatisfaction with the service quality and operational inefficiencies.
  • AS
    April S
    5 days ago
    5.0
    Devon was really nice and helpful!
  • MM
    Marcus Murray
    Sep 12, 2025
    5.0
    Thank you to Nikki for being so fast & friendly today, especially after dealing with someone incredibly rude right before me.
  • DM
    David Main
    Aug 10, 2025
    1.0
    The USPS web site states, "Kiosk Open 24 Hours". This is false. You cannot enter this facility on Sunday. This is the reason for my 1-star review: inaccurate web site information that I relied upon, only to find after spending 20 minutes driving to this location that it was in fact locked. This could easily be fixed on the USPS web site. But since leadership at the top of the organization is focused on caustic cost-cutting and fostering a hostile work environment, the result is unmitigated ineptitude when it comes to even the simplest of web site updates. Across the board, you can see this is true based on the overwhelming number of 1-star reviews. But what good is my 1-star review? Nothing in terms of leadership, because they clearly don't care and never have. My only hope is to help some folks not waste their valuable time by trusting web site information and going to this location on a Sunday. You will not be able to access the kiosk. The only post office where I could actually access the kiosk was in Cherry Creek North on Columbine St between 2nd & 3rd. Parking is horrible there, which is good reason to avoid this location. However, you can actually use it 24-hrs per day. If you can, wait till late at night after all the surrounding businesses have closed.
  • MK
    Madison King
    Jul 25, 2025
    5.0
    Ms. Melissa is an amazing human. She is so kind, caring, and goes above and beyond. Adore her as a person. Thank you for all you do!!!
  • JZ
    Jennifer zhuang
    Jul 22, 2025
    1.0
    Lost very important documents at delivery and they could not locate them.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.