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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1411 Cortez St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
221 reviews
5 stars
45
4 stars
7
3 stars2
2 stars
9
1 star
158
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or unprofessional.
Delivery Issues
Numerous complaints about lost mail, packages not being delivered, and incorrect address handling were noted.
Long Wait Times
Customers frequently experienced long lines and slow service due to understaffing, with only one employee often working during busy hours.
Inconsistent Experiences
While some customers had positive interactions with specific staff members, the overall sentiment was negative, highlighting a lack of consistency in service quality.
- KRKolten RasmussenDec 29, 20251.0No self serve kiosk for those of us who have our lives together
- TRTravis RadkeDec 19, 20251.0Put in the request for new lock and key on 11/29 only to find out on 12/16, over the phone, that it was never filed. I was told over the phone that it would get done that day or the next. Could this get rectified then? No, I had to come in to do it in-person and am then told wait a week. Called on 12/19 after a 15 min where I was forgotten, then another 10 min hold, told to wait another week. Incompetent, lie to you, rude (put on hold and forgotten)-stay far far away from this location. I would if there was any other option for this service.
- EVEmily ValenteDec 12, 20251.0Said my address wasn’t accessible. Never had a problem until this week. How was it not accessible? There is no gate, no gate code. Just an apartment complex. Lazy driver is what I’m assuming. First time in months I have am had any issue with this. Do better. Fire the lazy people.
- BFBob Kendrick Van FuchsNov 25, 20252.0This is my least favorite USPS location on Planet Earth. I have to go to this one because they closed the Thornton one. It is a very long walk to get here from my house and if I'm not walking, it's better because the bus is simpler to get here. I don't drive, so I either can take the bus or walk and that's all I have. I gave him an extra star that they probably don't need because when you actually go inside of the USPS location and talk to the people there, they're usually very helpful. But I'm tempted to take the star off because even though they're helpful, there's sometimes completely wrong. When I first moved to Colorado, I had to change my address and the guy behind the counter told me I had to wait for it to process at the Denver location first. That was true but what he said next wasn't, and that next thing was that I had to bring my ID and have him scan a barcode that comes in the mail. So I was under the impression that I had to walk another 1.4 miles just to get that barcode scanned. So... I did. You know what he tells me when I get there? "Yeah, no we don't have to scan it, you're all good"... Meaning this USPS location literally wasted my time and told me something that was completely not the case. And I had to walk all of those miles just to have him say you don't have to do that. What a load of bull. Please reopen the Thornton location again.
- MSMarie SanchezNov 9, 20252.0I haven’t received mail going over 2 weeks. We were told to do a PO Box, due to my darn dog getting out and until we get a better fence, which I understood completely. the new mail carrier for my neighborhood seems to always have a complaint which before having him we always got along with the mail carriers over 7yrs. I go into the post office to get my mail and going over 2 weeks my post office box is empty and they tell me I have no mail. As crazy as it is I think they are withholding my mail which is illegal
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 1411 Cortez St?
At the 1411 Cortez St Post Office, you can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. Most locations also take passport photos, but you should complete and print your application before visiting.
Do I need an appointment for passport services at this Post Office?
Most Post Offices including this one require scheduling an appointment online to access passport services. Limited walk-in passport hours may be available at select locations.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 9:30 AM to 12:30 PM, and closed on Sundays.
Can I rent a PO Box at this Post Office and how?
Yes, you can reserve a PO Box online through the USPS website and then complete the setup in person at this location by bringing your ID and application.
Is the Post Office lobby accessible for PO Box holders after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes. However, access hours can vary, so it's best to confirm with this specific Post Office.
What nearby places can I visit after mailing my packages?
After visiting the Post Office, you can check out nearby spots like Smokin' Dave's BBQ & Brew for a meal, or the Ugly Dog Sports Cafe to relax and enjoy a drink.
Are there nearby transportation options or amenities close to the Post Office at 1411 Cortez St?
Nearby you will find gas stations such as AE Gas & Food and Conoco which can provide convenience for travelers visiting the Post Office.
Where can I find retail or thrift shopping close to the Post Office?
Arc Thrift Store and arc Thrift Stores are nearby options for clothing and discount shopping close to the Post Office.
What is the phone number and website for this United States Postal Service location?
You can contact this Post Office at +1 303-650-4931. Their website for location details and services is https://tools.usps.com/locations/details/1375398?utm_source=website-url&utm_medium=search&utm_campaign=yext