Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.0
(222 reviews)

Business Details

1411 Cortez St, Denver, CO
80221, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1411 Cortez St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1411 Cortez St, Denver, CO
80221, United States

Hours

Reviews

2.0
222 reviews
5 stars
46
4 stars
7
3 stars
2
2 stars
9
1 star
158

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or unprofessional.

Delivery Issues

Numerous complaints about packages not being delivered, misdelivered, or lost, with some customers alleging fraudulent delivery practices.

Long Wait Times

Customers frequently mentioned long lines and slow service, often due to insufficient staffing at the counter.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, the overall sentiment was negative, with many expressing frustration with the service.
  • MB
    Miranda Beal
    Feb 17, 2026
    1.0
    This office is ridiculous. I have been trying for months to be in contact with people so our postal delivery service would STOP driving in my driveway and tearing up the front of my home, after going three many managers with empty promises we got in contact with a Sarah M Washington. At first she seemed concerned and reassured it would stop and no longer being and issue. After doing what she advised and called again, showing video footage I asked her when this would stop because I’ve been getting the run around for months. Long story short she went full Karen with major attitude and when I asked her to calm down because I was asking a simple question she snapped and said “she’d work on it” clearly it’ll continue to have more empty promises, and apparently the postal workers can just drive into your driveway, destroy your property and “management “ can’t have control of their employees
  • RS
    Rebecca Swan
    Feb 3, 2026
    1.0
    So just to address what other people are saying that this is a great pro stop office.They're doing great job.Absorbing work from other locations.I have to disagree. My issue with this post office has been going on for quite some time. They have a driver in particular that does not like to deliver to our mailbox. I continually get messages in my mailbox from her that there is something obstructing the mailbox, and she refuses to get out of her truck to deliver the mail. This is the laziest worthless excuse for a mail driver I have ever seen.
  • EV
    Elvis Vega
    Jan 31, 2026
    5.0
    Satisfecho fueron rápido y cuidadoso
  • PS
    Project Soul
    Jan 24, 2026
    1.0
    They dont even try to attempt to deliever you're package never leave any slips this has happen three times now my house is literally the only place around you can't miss it. Its always "attempted delivery " but never once get a knock on the door or a slip. This location needs to be shut down.
  • EA
    Eric A
    Jan 15, 2026
    1.0
    I don't think these people do their jobs. This mailbox has been packed like this for about a week now and it's the one right in front of the store!!! Come one guys. Let's do better.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others