United States Postal Service

2.6
301 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 7555 W Amherst Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7555 W Amherst Ave, Denver, CO
80227, United States

Hours

Reviews

2.6
301 reviews
5 stars
92
4 stars
19
3 stars
11
2 stars
20
1 star
159

What are people saying?

AI-generated from recent customer reviews

Service Delays

Customers frequently reported long wait times and delays in service, especially during busy hours.

Delivery Issues

Numerous complaints about misdelivered or missing packages, with some customers expressing frustration over the reliability of delivery.

Staff Performance

While some employees received praise for their helpfulness and kindness, others were criticized for rudeness and lack of efficiency.

Facility Management

Issues with the physical location, including blocked parking and broken self-service kiosks, contributed to customer dissatisfaction.

Customer Experience

Mixed reviews on customer interactions, with some customers appreciating the friendly staff while others felt ignored or poorly treated.
  • GS
    Gustavo Serrano
    5 days ago
    5.0
    This place just saved my life with a 24/7 accessible self-service kiosk inside the 24/7 accessible PO box lobby, which enabled me to postmark something long after official closure of postage counters all across Colorado. Hopefully this helps someone else just like it did with me!
  • DW
    Doug Wilder
    Oct 29, 2025
    1.0
    When there's a long line, service reps should NOT offer to go back and "look around" for things. Huge delays due to this. Also, people near the end of the line were walking up to the door to the back office in the lobby and asking for help while others were waiting in the regular line. This should not be allowed. Don't service people at that door when there are people waiting in the long line.
  • GS
    Grace Sisco
    Oct 24, 2025
    5.0
    Tara is an angel 😇 Shipped a larger package at a great price thanks UsPS for always being better than UPS and FedEx.
  • JS
    Jessica Shaye
    Oct 10, 2025
    2.0
    A bunch of there parking lot is blocked off with cones for seemingly no reason. And so all of the street parking. Super busy and no where to park.
  • CM
    Cathy M
    Sep 26, 2025
    5.0
    We have had a PO Box at this location for 30 years and have had no problems whatsoever. It gets busy on a few days but not very often. We have never had any employee be nothing but very pleasant and helpful. They greet you and if not too busy, a little visit. They also help us with documents that we are not sure what to do with them. So, great work and thank you all.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.