Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 945 S Birch St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.5
189 reviews
5 stars
58
4 stars
11
3 stars
3
2 stars
11
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Arnetta and Buncha are praised for their helpfulness, many reviews highlight rude and unhelpful staff, leading to a negative overall impression.
Wait Times
Customers frequently report long wait times due to understaffing, with many expressing frustration over slow service and inadequate staffing during busy hours.
Communication Issues
Numerous complaints about the inability to reach the post office by phone and poor communication regarding package handling and delivery.
Inaccurate Information
Customers have noted discrepancies between the USPS website and actual services, particularly regarding hours of operation and self-service kiosk availability.
Overall Experience
While some customers have had positive experiences, many express dissatisfaction with the overall service quality, citing issues with lost packages and unprofessional behavior from staff.
- LPLinc P1 day ago5.0The people that work here are amazing!
- JMJasmine ManislovichDec 24, 20255.0I have never received such quick, kind, and welcoming service from USPS before. Especially on Christmas Eve. Arnetta was SO incredibly wonderful and made the experience easy and efficient.
- TMTimothy MooreDec 24, 20255.0Mainly leaving this review because some of these 1-star reviews are absolutely unhinged. I’ve been to this location at least 50 times and have never had any issues. The women at the counter have always been nice. I can totally understand some of the staff getting frustrated with customers based off of how many impatient ppl that come through here every day, and that doesn’t excuse being rude to customers. But getting angry at the fact that they have to close their doors at 6 PM now because of constant vandalism, and calling them babies for doing so is ridiculous. Get a grip. Adapt to the new schedule and stop pretending you’re the only thing that matters in this world.
- RJRuth JangDec 19, 20251.0Wow, got yelled at by a USPS worker for the first time. Thank you for that experience. I gave up on a package that took my parents $200 to send because I was so uncomfortable. Happy Friday everyone.
- CRChristina RoseDec 1, 20251.0Answer the damn phone!! Ive called all morning! If I do that at my job I get fired!! I reported you all to corporate this is outrageous
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service location at 945 S Birch St?
This Post Office offers mail and package sending, money orders, Post Office boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can take passport photos with an appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the hours of operation for the Post Office at 945 S Birch St?
Open Monday through Friday from 9:00 AM to 5:30 PM, Saturdays from 9:30 AM to 12:30 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online or in person by bringing two valid IDs and a completed application form.
Is there 24/7 access to PO Boxes at this location?
Many USPS locations offer 24/7 PO Box lobby access, but hours may vary. Please check with this Post Office for specific details.
Are there other United States Postal Service locations near 945 S Birch St?
Yes, nearby USPS locations include additional post offices such as US Post Office and another USPS branch close by, providing more mailing options.
What public and government services are near this Post Office?
Nearby you’ll find Glendale Police Department, Glendale City Hall, and Glendale Municipal Court for various civic needs.
Are there community resources near the Post Office where I can learn more about local services?
Yes, the Greater Glendale Chamber of Commerce and AREAA Greater Denver nearby offer community support and services.