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United States Postal Service

2.5
(191 reviews)

Business Details

945 S Birch St, Denver, CO
80246, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 945 S Birch St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
945 S Birch St, Denver, CO
80246, United States

Hours

Reviews

2.5
191 reviews
5 stars
61
4 stars
11
3 stars
3
2 stars
11
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies widely; while some employees like Arnetta are praised for their helpfulness, others are criticized for rudeness and unprofessional behavior.

Wait Times

Customers frequently report long wait times due to understaffing, with many expressing frustration over slow service.

Shipping Issues

Numerous complaints about lost or delayed packages, as well as inconsistent delivery practices, have been noted.

Inadequate Staffing

Many reviews highlight the need for more staff to handle customer volume, as the current staffing levels lead to poor service experiences.
  • DB
    Dustin Bratton
    Feb 17, 2026
    1.0
    Be prepared for a long wait. There was only one employee working, and I stood in line for nearly 30 minutes.
  • RS
    R S
    Feb 11, 2026
    5.0
    Arnetta always goes above and beyond to ensure a pleasant experience for all. She js a gem and should be honored for her commitment to providing top notch customer service with a smile. 5 stars
  • MI
    Mon Iba
    Jan 26, 2026
    5.0
    Thank you, Arnetta, for being so quick and efficient, especially while handling everything on your own.
  • KJ
    Katharine Jones
    Jan 23, 2026
    5.0
    Friendliest post office clerks I have encountered. Helpful, kind and competent. On a Friday afternoon there were only two people ahead of me in line and I was in and out within 10 minutes.
  • LP
    Linc P
    Jan 11, 2026
    5.0
    The people that work here are amazing!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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