United States Postal Service

1.9
434 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 8700 E Jefferson Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8700 E Jefferson Ave, Denver, CO
80237, United States

Hours

Reviews

1.9
434 reviews
5 stars
77
4 stars
13
3 stars
8
2 stars
18
1 star
318

What are people saying?

AI-generated from recent customer reviews

Customer Service

Some staff members received praise for their helpfulness and efficiency, while others were criticized for being rude or unhelpful.

Delivery Issues

Numerous complaints about packages being marked as delivered but not received, with reports of missing or misdelivered items.

Long Wait Times

Customers frequently reported long lines and slow service, often with only one or two clerks available to assist.

Staffing Problems

The post office is often understaffed, leading to frustration among customers due to inadequate service during busy hours.

Mixed Experiences

While some customers had positive interactions, many expressed dissatisfaction with the overall service and reliability of the post office.
  • MT
    Mr Toastii
    Nov 7, 2025
    1.0
    Horrible horrible customer service and basic help, they let random people walking in skip the line causing everyone else to have to wait EVEN LONGER god dude this place is absolute trash
  • ES
    E. S.
    Oct 23, 2025
    5.0
    Wait time was about 7 minutes but once served, the guy who assisted with mailing hour my products was quick, kind, and efficient. Post Office itself is nice, quiet, and has a big parking lot. Lots of supplies available for purchase as well.
  • JV
    Jean Vilmenay
    Oct 22, 2025
    5.0
    Outstanding customer service! The best in Denver
  • JB
    Jonathan Binder
    Oct 21, 2025
    5.0
    Vincenzo helped me. Fast easy and stress free.
  • ST
    S. Trujillo
    Oct 15, 2025
    1.0
    I have had so many ridiculous issues that I am going to not purchase things if it means they come via USPS. Unfortunately it’s sometimes difficult to tell. I believe this particular post office needs to be investigated for theft, including identity theft. Several packages that tracking said were left in my locked mailbox were not there. As well as a birth certificate I had mailed from another state. The post office says perhaps the carrier put them in the wrong box and to ask my neighbors. How about USPS employees not steal what I want and only overload my mailbox with so much junk mail (terrible for the environment!). Why is it that we have to use soggy paper straws and no more plastic bags but all this junk mail is ok with everyone? That should be something people opt-in to, not an automatic chore of waste to deal with.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.