United States Postal Service

1.9
436 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 8700 E Jefferson Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8700 E Jefferson Ave, Denver, CO
80237, United States

Hours

Reviews

1.9
436 reviews
5 stars
78
4 stars
13
3 stars
8
2 stars
18
1 star
319

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some staff members received praise for their helpfulness, many customers reported poor service, including unhelpful attitudes and lack of accountability for lost packages.

Delivery Issues

Numerous complaints were made about packages being marked as delivered but not actually received, as well as delivery attempts not being made.

Long Wait Times

Customers frequently experienced long wait times due to understaffing, with reports of lines extending out the door and only a few clerks available to assist.

Staffing Problems

The post office is often criticized for being understaffed, leading to slow service and frustration among customers.
  • TA
    tiffany auxier
    Jan 5, 2026
    1.0
    One worker at busy times. Hopeless void
  • CH
    Cristi Hartzler
    Dec 27, 2025
    5.0
    The long was long, but moved quickly.
  • FB
    Forrest Botdorf
    Nov 26, 2025
    1.0
    Phone number doesn't work. Completely unusable. Drive through mailbox out front completely overflowing. Tried to call to let them know, some horrid AI thing wouldnt put a human on the phone so I couldn't tell them
  • MT
    Mr Toastii
    Nov 7, 2025
    1.0
    Horrible horrible customer service and basic help, they let random people walking in skip the line causing everyone else to have to wait EVEN LONGER god dude this place is absolute trash
  • ES
    E. S.
    Oct 23, 2025
    5.0
    Wait time was about 7 minutes but once served, the guy who assisted with mailing hour my products was quick, kind, and efficient. Post Office itself is nice, quiet, and has a big parking lot. Lots of supplies available for purchase as well.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.