United States Postal Service

2.6
126 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 450 W 14th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
450 W 14th Ave, Denver, CO
80204, United States

Hours

Reviews

2.6
126 reviews
5 stars
38
4 stars
8
3 stars
9
2 stars
6
1 star
65

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted rude and unhelpful staff, with specific mentions of harassment and lack of professionalism.

Service Efficiency

Customers frequently reported long wait times and understaffing, leading to frustration and poor service experiences.

Package Handling

There were multiple complaints about lost or mishandled packages, with customers expressing dissatisfaction over delivery issues.

Customer Service

Many customers experienced poor customer service, including unresponsive staff and lack of accountability for mistakes.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, the overall sentiment leaned towards negative experiences.
  • AA
    Ammar Alazzawi
    Dec 18, 2025
    1.0
    The people they work inside they are very rude
  • CD
    Cody D
    Oct 29, 2025
    1.0
    ONE PERSON WORKING, line out the door. Why don’t you just close this location entirely because it’s almost impossible to co duct business here. 0/10
  • DM
    Dina Mendoza
    Sep 16, 2025
    1.0
    Im tired of being harassed by aaron everytime i come to this location, im not sure why but last time I was accused of messing with minors? He asked me if i like having intercourse with minors, this is unacceptable & taking things up with corporate & possibly court.
  • BU
    Blank User
    Sep 16, 2025
    1.0
    Aaron is the worst
  • SM
    Sean Myron
    Sep 5, 2025
    1.0
    This place is just unpleasant. Always understaffed. Regularly have turned me away and told me to come back in an hour when a more experienced staff member will be there. One time, I tried to buy a stamp book and was told they couldn't sell me more than 10 stamps. Today, I heard them tell someone behind me they could only sell 20 stamps at a time. Honestly, just use Fedex or UPS. It's easier and will save you time.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.