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United States Postal Service

2.6
(130 reviews)

Business Details

450 W 14th Ave, Denver, CO
80204, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 450 W 14th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
450 W 14th Ave, Denver, CO
80204, United States

Hours

Reviews

2.6
130 reviews
5 stars
39
4 stars
8
3 stars
9
2 stars
6
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with specific mentions of a clerk named Aaron being particularly problematic.

Staffing Issues

Customers frequently reported long wait times due to understaffing, with only one or two employees working during busy hours.

Package Handling

There were multiple complaints about lost or misdelivered packages, with customers expressing frustration over the lack of accountability.

Mixed Experiences

While many reviews were negative, some customers praised specific staff members for their helpfulness and efficiency.

Operational Hours

Several reviews noted that the post office was closed during posted hours, causing inconvenience for customers.
  • SS
    Susan
    Feb 24, 2026
    5.0
    Responsive and courteous staff!! Diverse clientele however gentle and kind?
  • D6
    DJNJD 6
    Feb 23, 2026
    1.0
    The most unprofessional and rude person I've ever met at a post office works here. And he refused to identify himself, so I'll share his picture. There's a line of 8 people waiting and he's coaching a girl for 15 MINUTES on how to fill out forms, look up a lease on her phone, go online and cancel a payment and make everyone else wait for her to do so when any other post office employee I've ever dealt with would kindly ask the person to step aside and do those things while helping one of the other several people in line. I very kindly told HER I'm running late to a meeting and, "is there any way you could step to the side to go online so I could quickly send my certified mail?" HE immediately attacked me calling me rude for asking the question. I was purposely kind in my tone of voice while asking. Not to mention, everyone else in line was thinking the same thing and all had frustrated body language. He continued to call ME rude to the other customers like he was a middle school student. I see why this post office has such an abysmal rating. This man should be fired. I'll use fedex from now on.
  • SS
    sergio
    Feb 18, 2026
    1.0
    This post office is absolutely horrible. I wish we could change our home post office. The supervisors and managers are the only ones who help. I’m giving this post office 1 star and I would give it negative stars if I could solely based on AARON. She came in to pick up a mail hold and they missed a package, so she had to go back and talk to AARON, he also said that it was not there, come to find out he just didn’t do his job and look thoroughly. He Refused service to me and my partner until I left the building because I told her to save her breathe explaining the situation to him. Told me I had an I attitude and he was argumentative. Kept refusing service to my partner even though she asked for a manager as well even though I asked for a manager several times. He doesn’t know what he is doing is rude and based on other reviews…I’m baffled at how this human has a place or job In customer service. HE IS HORRIBLE. Please keep him in the back. Probably a reason this post office has a terrible rating and my guess would be him. He even went on to help another person in front of my partner and I and ignored her
  • JS
    Joaquin Sanchez
    Jan 15, 2026
    1.0
    I order a packed that was 300$ and they lost it so I asked for my refund the didn't give me one so I had to contact my bank too se if I can get my money back and I wnt to their headquarters and the staff told me to Leave if it was not a siours matter
  • AA
    Ammar Alazzawi
    Dec 18, 2025
    1.0
    The people they work inside they are very rude

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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