United States Postal Service

2.5
138 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4259 W Florida Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4259 W Florida Ave, Denver, CO
80219, United States

Hours

Reviews

2.5
138 reviews
5 stars
40
4 stars
8
3 stars
5
2 stars
8
1 star
77

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with mail and package deliveries, including misdelivered items, packages marked as delivered but not received, and long delays.

Customer Service

Feedback on customer service was mixed; while some praised friendly and helpful staff, many others reported rudeness, lack of assistance, and poor communication.

Wait Times

Customers frequently mentioned long wait times at the post office, often exacerbated by understaffing, especially during peak hours.

Staff Performance

While some employees received positive mentions for their helpfulness, others were criticized for being rude or unprofessional, leading to a lack of consistent service quality.

Facility Conditions

The physical condition of the post office was noted as outdated and in need of improvement, contributing to a negative customer experience.
  • LC
    Lawrence Camera
    2 days ago
    5.0
    The staff is pretty nice considering the crap they have to go through with the government shutdown.
  • JE
    John S. Eastep
    Oct 7, 2025
    1.0
    The Post Office is in the inside corner next to Save a lot, not further west, as your map shows. Look at your own photos of each.
  • DS
    Daniel Salas
    Aug 12, 2025
    1.0
    Nunca pueden entregar mis paquetes siempre los marcan como que no se puede y los devuelve
  • TC
    Tosha Crouse
    Jul 29, 2025
    5.0
    Tony is the best! Great place
  • MD
    Melanie Davis
    Jun 17, 2025
    1.0
    Why is USPS sending my packages back to sender? I received 2 other packages yesterday from Amazon, usps worker marks my package as “addressee unknown” when he never attempted to deliver my package. I was holding my dog indoor watching him on Raleigh st. When he sees my front door open he takes off! He just marks my package return to sender! How is it that ups and Amazon don’t have an issue delivering to my address?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.