United States Postal Service

2.7
233 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 3800 Buchtel Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3800 Buchtel Blvd, Denver, CO
80210, United States

Hours

Reviews

2.7
233 reviews
5 stars
82
4 stars
13
3 stars
4
2 stars
12
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some staff members received praise for their friendliness and helpfulness, others were reported as rude and unprofessional, particularly in the passport application process.

Passport Process

The passport application process was criticized for being misleading, with many customers frustrated by the walk-in hours and the limited number of applications accepted.

Operational Issues

Customers expressed dissatisfaction with the post office's hours, including instances of early closures and unavailability of services, leading to wasted trips.

Staff Efficiency

Despite some negative experiences, several reviews highlighted the efficiency of staff during busy times, with quick service reported by many customers.

Facility Management

There were complaints about the lack of outdoor drop boxes and issues with self-service kiosks, indicating a need for better facility management and updates.
  • CA
    Catie Auchter
    Nov 6, 2025
    5.0
    This is my favorite USPS!! Seriously the staff is so nice. I drive out of my way to come here because I know it's going to be an easy, friendly experience.
  • HH
    HYH
    Oct 24, 2025
    5.0
    the passport application process was so smooth. thank you.
  • AA
    agram ali
    Oct 18, 2025
    5.0
    Thank you Devon for your help with passport renewal application.
  • JP
    Joshua Parsley
    Sep 17, 2025
    1.0
    This place changed it's hours after it was open 24 7 to get into post boxes
  • NN
    N
    Sep 9, 2025
    1.0
    Went to get my passport. Appointment was at 130pm. The guy who was originally there went on lunch and another lady(clerk 6 is all I know. Didn't get her name.) took his place. She didn't take me into the passport room(how the previous post office worker did with the previous passport applicant), she instead asked me personal questions at the window and after took me in the room to take a picture of me. After she took the picture I asked if I can see it before it was printed(I was paying for it, so why not see if I liked how it came out or not). She totally ignored me. Hurried to the printer, took the memory card out, did what she did and printed the picture out. I didn't like the picture at all and was unhappy with it and I told her this various times(my hair was sticking out in some areas and my head was slightly slanted to a side. She probably took the picture when I was straightening my head and shoulders and getting in a good position for the photo). She said it looked good. That was that. I paid for the picture, I should be able to see it before its printed to see if I like it, and if I don't it should be retaken again, it only takes seconds to take another picture. Very rude and hostile lady and she should learn to be more respectful and courteous. Now I have this crazy looking picture of myself as my passport picture for the next 10 years. Awful.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.