United States Postal Service

2.0
317 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4710 Nome St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4710 Nome St, Denver, CO
80239, United States

Hours

Reviews

2.0
317 reviews
5 stars
64
4 stars
16
3 stars
4
2 stars
14
1 star
219

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.

Delivery Issues

Many customers reported consistent problems with package deliveries, including misdelivered items and packages marked as delivered but not received.

Long Wait Times

Customers frequently mentioned long wait times at the post office, often exceeding 30 minutes, due to understaffing.

Mixed Experiences

While many reviews were negative, some customers did report positive interactions with specific staff members, indicating inconsistency in service quality.
  • KE
    Keelan Elliott
    Dec 29, 2025
    4.0
    I've never had an issue here outside of the occasional high wait times, but I don't find that to be out of the ordinary for any post office. The staff has always been friendly and accommodating.
  • KL
    Kanisha Littlefish
    Dec 12, 2025
    1.0
    The lady's there have been withholding my mail for a month. And I get notifications about the mail I receive. They're very rude and talk bad about everybody that comes in. No star would've been a better fit.
  • ND
    Nicole Davis
    Dec 6, 2025
    1.0
    I would like for management to reach out to me! One of your employees tried to fight a customer on 12/8/25 around 12:35 pm. Even followed the customer outside to fight! Thank you
  • TM
    Team Member
    Nov 20, 2025
    5.0
    Thank you for providing professional services.
  • DM
    David McHale
    Oct 24, 2025
    1.0
    Disgraceful workers blasting inappropriate podcasts and berating customers, joking loudly about not following appropriate USPS procedures. They must not be able to hire anybody competent.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.