The UPS Store

3.2
224 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6326 in Denver offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Uptown Denver - Park Ave Sq Shopping Ctr.

Details

  • DeliveryNot available

Location

The UPS Store
757 E 20th Ave, Denver, CO
80205, United States

Hours

Reviews

3.2
224 reviews
5 stars
111
4 stars
7
3 stars
5
2 stars
10
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some employees are praised for being friendly and helpful, others, particularly the management, are frequently described as rude and unprofessional.

Pricing Issues

Many customers expressed dissatisfaction with additional charges for services like tape and printing, feeling that the store's pricing is excessive and not customer-friendly.

Service Animal Policy

There are multiple complaints regarding the treatment of service animals, with reports of staff being unwelcoming and discriminatory towards customers with service animals.

Store Management

The management, particularly the owner, has received significant criticism for their demeanor and handling of customer complaints, leading to a negative perception of the store.

Overall Experience

While some customers report positive experiences, many others have had frustrating interactions, leading to a general recommendation to avoid this location.
  • RW
    Renee Walker
    5 days ago
    1.0
    The guy that has been there a long time is really disrespectful and another female helper was rude too. Avoid this location at all cost. I have lived in the neighborhood for 5 years and each time I go in the customer service is terrible. I have been avoiding this store for awhile and decided to go back in thinking it may have changed and it was just the same man with terrible customer service.
  • JK
    Jeanna Knighting
    Dec 21, 2025
    5.0
    Very easy experience with friendly and knowledgeable staff.
  • TB
    Tony Brent
    Dec 2, 2025
    1.0
    Dropped a package off at 10am Monday, they didn't get it to UPS until after 10pm delaying an urgent package that couldn't be delayed
  • SC
    Scott Conroy
    Nov 28, 2025
    2.0
    Im okay if the employees trash talk customers when we aren't in the store. But doing it when we are here too is just plain rude
  • ND
    Nico Duperret
    Nov 19, 2025
    5.0
    The staff were very helpful and friendly, the shop was tidy, I was helped quickly and my package/information was handled with care.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6326 in Denver offer?

The UPS Store #6326 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.