The UPS Store

3.8
299 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1024 in Denver offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between 15th And 16th Street On Larimer.

Details

  • DeliveryNot available

Location

The UPS Store
1550 Larimer St, Denver, CO
80202, United States

Hours

Reviews

3.8
299 reviews
5 stars
199
4 stars
8
3 stars
2
2 stars
7
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Ally and Kendra, received high praise for their helpfulness, efficiency, and friendly demeanor.

Pricing Issues

Several customers expressed dissatisfaction with high fees for printing and other services, feeling they were overcharged compared to other locations.

Inconsistent Operations

Customers reported issues with store hours and service availability, including being closed earlier than advertised and problems with package handling.

Mixed Experiences

While many reviews highlighted positive interactions, there were notable complaints about rude staff and unresolved issues with lost packages.

Convenience

The store's location and quick service were frequently mentioned as positive aspects, making it a preferred choice for many customers.
  • NS
    Nati Solomon
    3 days ago
    5.0
    Kendra was very helpful with my experience and things were quick and easy. Would always come to this locations again.
  • MP
    Max Prochilo
    5 days ago
    5.0
    Quick in and out thanks to Marie!
  • SS
    Samuel Stuckey
    5 days ago
    1.0
    They lady who runs this place tried to charge me 3x what a label cost online. I asked about it and she claimed she was the only one "measuring correctly" and then proceeded to laugh and tell me she would be taking the difference out of her employee's paycheck. unhinged. Don't ship here, but really really don't work here.
  • PM
    Paris Morgan
    Nov 12, 2025
    1.0
    My husband and I are in town on tour and needed to ship things in preparation of traveling to our next city! We went to the store on 11/10/2025 and was greeted and assisted by a young man who stated that he had only been working there for 2 weeks (I’m sorry, I didn’t get his name). My complaint is not with him, he was pleasant and professional! My husband decided to get a bag of packing peanuts and the shelf price was labeled $3.99. When the young man asked the young woman he was working with, Kendra, what the price was she stated $5.99. My husband reiterated the posted price and she said “No, it’s $5.99, because it’s a dollar less than the bubble wrap” then tells the young man “$5.99, please”….. VERY rude and dismissive. When my husband asked where the $5.99 price was listed she said it wasn’t there Smh Please understand thats the $2 difference is not the big issue, her attitude and the dismissive way she dealt with us, is! We were even MORE disappointed to find out that she is one of the managers! She made no attempt to rectify the situation AT ALL! Very poor service on her part and a poor representation of how a member of “management” should handle customer service! My Husband and I do have other packages to ship before we fly out but it WILL NOT be at this UPS location.
  • JK
    Jessica Kirchberg
    Nov 10, 2025
    5.0
    Kendra was super helpful and made my experience top notch at this store. Thank you for the attention to detail and problem solving, it is much appreciated!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1024 in Denver offer?

The UPS Store #1024 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.