The UPS Store

3.8
312 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1024 in Denver offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between 15th And 16th Street On Larimer.

Details

  • DeliveryNot available

Location

The UPS Store
1550 Larimer St, Denver, CO
80202, United States

Hours

Reviews

3.8
312 reviews
5 stars
210
4 stars
8
3 stars
2
2 stars
7
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Ally, Kendra, and Marie.

Pricing Issues

Several reviews highlighted concerns about high charges for services like printing labels and shipping, with some customers feeling overcharged compared to other locations.

Inconsistent Experiences

While many customers had positive experiences, there were notable complaints about poor service, lost packages, and unhelpful staff, indicating inconsistency in service quality.

Store Operations

Customers expressed frustration with the store's hours and occasional early closures, as well as issues with package handling and tracking.
  • KJ
    Kameron Jett
    Dec 22, 2025
    5.0
    My favorite UPs store, always fast and friendly.
  • HM
    Heather Martin
    Dec 18, 2025
    5.0
    Ive returned multiple items here and they have been amazing each time. I will keep coming back!!!
  • AP
    Allison Price
    Dec 16, 2025
    1.0
    Came here to ship out Christmas presents. I brought in a box that I measured at home to be 14.5x11x6 with a weight of 3.6lb. I rounded up every measurement when doing the online calculator for shipping cost (15x11x6 and 4lb) and it told me it would be around $25. I watched Lailah at this store measure the box and type in 18x14 as the first two measurements. When the total came out to $45 I was shocked but figured I must have done something wrong with the calculator. Then she struggled to get a weight reading for one of my other packages, a t-shirt and a post card, and after fiddling with the scale and not measuring told me that it would be $38. When I asked why the price was so egregious she said it was probably because it was going to Missouri. I cancelled the transaction and left. EDIT: Mailed everything at the post office and my total was $41 for all 3 packages. The total would have been $108 at UPS.
  • AV
    Ashwin Venkatesh
    Dec 10, 2025
    5.0
    The people here were absolutely lovely and were really helpful and i was in and about in a matter of a few minutes!
  • CP
    Caroline Pendergast
    Dec 2, 2025
    5.0
    Marie was so helpful especially as I was in a rush! Thank you!!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1024 in Denver offer?

The UPS Store #1024 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.