The UPS Store

3.9
145 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1237 in Denver offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Monaco & Leetsdale, In King Soopers Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
820 S Monaco Pkwy 4-B, Denver, CO
80224, United States

Hours

Reviews

3.9
145 reviews
5 stars
100
4 stars
3
3 stars
1
2 stars
4
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, helpful, and professional, with many customers expressing appreciation for their attentive service.

Efficiency

Customers noted that the service is generally quick and efficient, with many experiences highlighting fast processing times.

Mixed Experiences

While many reviews praise the staff, there are notable complaints about inconsistent service, including instances of rudeness and poor handling of specific situations.

Pricing Concerns

Several customers expressed dissatisfaction with the pricing, describing it as overpriced for services like printing and shipping.

Store Environment

The store is often described as clean and organized, contributing to a positive customer experience.
  • JC
    jack cochran
    Dec 13, 2025
    5.0
    Professional, attentive, efficient and nice crew
  • LS
    L S
    Dec 12, 2025
    5.0
    Prompt and friendly
  • PB
    phil bush
    Dec 5, 2025
    5.0
    The people today were fantastic, professional, happy (smiling), quick, knowledgeable, helpful (I was shipping a framed graduation diploma and had no clue what to do) and very nice. I highly recommend this UPS store.
  • MM
    Milla
    Nov 15, 2025
    1.0
    ⸻ This UPS location continues to misunderstand even the most basic policies. I was sending a business package to someone else, and the ups employee refused to process it unless I provided my full legal name for their internal system — a requirement that has no legal basis and is not mandated by UPS for business shipments. I requested that my name be removed, though I have no assurance she actually did so. The combination of misinformation, unnecessary attitude, and forced politeness wrapped in ‘ have a nice day “ makes this location impossible to recommend.
  • AK
    Annastasia Koerner
    Oct 29, 2025
    5.0
    This is my absolute favorite UPS. They are so helpful and knowledgeable. Rachel truly cares, and always helps me figure out what I need and how to do it best. I use them for my shipping and printing needs. At this point I will not go anywhere else. Highly recommend!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1237 in Denver offer?

The UPS Store #1237 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.