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The UPS Store #6507 in Denver offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - University Blvd Between 1st And 2nd.
Overall, customers praised the staff for being friendly, helpful, and efficient, with many specific mentions of individual employees going above and beyond.
Store Hours
Several reviews noted inconsistencies with posted store hours, leading to customer frustration when the store was closed during expected hours.
Package Handling Issues
There were multiple complaints about packages not being scanned or lost, leading to significant customer dissatisfaction.
Pricing Concerns
Some customers expressed frustration over unexpected fees and high prices for services, particularly regarding holding fees and packaging supplies.
Convenience
The location was frequently described as convenient, with easy access and ample parking, contributing positively to the overall customer experience.
DD
David DiGioia
Nov 10, 2025
3.0
I've ordered packages shipped to this location a handful of times over the years but today I went to pick up 1 shipment / 2 packages under 30 minutes from delivery and was told there was a $30 holding fee x 2 for each package.
They were nice enough to remove 1 of the charges for $30 total though everything I've found online about UPS store holding fees afterwards says $5 - which is the amount I was rung up for before the employee changed it.
I checked their website, there was no way for me to have confirmed this holding fee rate beforehand.
All this on an item that had free shipping.
I've shipped countless packages to FedEx and never been charged.
NT
Neal Trulock
Sep 17, 2025
1.0
I overnighted an iphone through this location. It got stolen and never made it to the wharehouse.
JJ
Jason
Aug 16, 2025
5.0
Every time I come in, the team is friendly, helpful, and efficient. Always a smooth experience.
SD
sabrina duarte
Jul 9, 2025
5.0
Alexis was incredibly helpful and friendly during my visit to The UPS Store. He made the shipping process quick and easy, answered all my questions, and went above and beyond to ensure everything was handled perfectly. Great service with a smile thank you, Alexis!
WW
Wolfgang Weber
Jul 5, 2025
5.0
I accidentally misplaced an item, and Riley was extremely helpful and patient with helping me figure it out. Fantastic customer service!