The UPS Store

4.2
384 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2328 in Denver offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Sw Corner Of Broadway And Alameda (Between Subway & Cost Cutters).

Details

  • DeliveryNot available

Location

The UPS Store
303 S Broadway, Denver, CO
80209, United States

Hours

Reviews

4.2
384 reviews
5 stars
293
4 stars
8
3 stars
6
2 stars
6
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Tyler, Cory, and Mimi for their exceptional service.

Efficiency

Many reviews highlighted the quick and efficient service provided by the staff, even during busy times, making the shipping and printing processes smooth for customers.

Mixed Experiences

While most feedback was positive, there were some negative experiences reported, particularly regarding rudeness from certain employees and issues with package handling.

Store Environment

Customers appreciated the clean and organized store environment, as well as the convenience of parking and extended hours.
  • MB
    Maya Booth
    1 day ago
    5.0
    The assistant manager Tyler is so great. He and his staff helped me with a very complex and heavy shipping/packing need, and he was patient and helpful despite it being a crazy time of year with many people lined up and needing assistance. Levi also very sweet and helpful! Thank you guys!
  • AA
    Andréas
    3 days ago
    5.0
    Cory was so helpful and friendly! Great job :)
  • YM
    Yan Mikhalevich
    Dec 30, 2025
    5.0
    I frequently come to this location and always have a good experience with the staff. Today was another example of that. Cory & Tyler went the extra mile to ensure my shipping needs were taken care of properly.
  • EG
    Erin Gallegos
    Dec 21, 2025
    1.0
    I had a large return yesterday.when I was trying to unload the box broke. I went in the store first to see if a dolly was available for use. It was covered with packages but no one was utilizing it. So I stood in line waiting to borrow the tape. I was going to tape the box and drag it in. I was told that I couldn’t take the tape outside. Like I would steal their tape. They suggested I can use the dolly. I was not about to touch some strangers packages that shouldn’t be just sitting there waiting to be shipped out. The he suggests that I go wait outside so they can help the other two people left in line. The guy said he’d bring. The tape out. Tape the box and carry it in for me. I say thank you and go wait outside. The line gets longer and longer and I’m outside for about 20 minutes. They totally forgot about me. So I drag the box in and it’s literally falling apart at this point. I am embarrassed and super upset at this point. Not one person offered to help as I was struggling. Then the employee looks at me and ask who is next in line he proceeds to tell me that he would take the box for free but next time they won’t do that and I told him the box was not this broken, but it is because they forgot about me. The employee that told me to go wait outside that he was waiting for me to come back and tell him I was ready instead of just saying I’m sorry I forgot about you. They were completely unprofessional and rude and I was mortified. Will not be going back to this location!
  • EW
    Emily White
    Dec 18, 2025
    5.0
    Such helpful staff! Came in *right* at 8 for a last minute work need and I was helped right away! Even with a line at the door before they opened staff was so kind and helpful, even waved some fees for me seeing I was just printing one sheet. 10/10 come here for your shipping/printing needs!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store at 303 S Broadway offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.