The UPS Store

4.1
370 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2328 in Denver offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Sw Corner Of Broadway And Alameda (Between Subway & Cost Cutters).

Details

  • DeliveryNot available

Location

The UPS Store
303 S Broadway, Denver, CO
80209, United States

Hours

Reviews

4.1
370 reviews
5 stars
281
4 stars
7
3 stars
6
2 stars
6
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting individuals like Tyler, Mimi, and Louie for going above and beyond to assist.

Staff Friendliness

The staff at this location are frequently described as friendly, helpful, and welcoming, contributing to a positive shopping experience.

Efficiency

Customers noted the efficiency of the service, with many mentioning quick processing times and the ability to handle busy periods effectively.

Mixed Experiences

While many reviews are positive, there are some complaints regarding rude behavior from certain staff members and issues with package handling.

Store Environment

The store is generally described as clean and well-organized, with convenient services like a self-service kiosk and ample parking.
  • JP
    Jennifer Park
    Nov 13, 2025
    5.0
    I came in so unprepared! I was trying to send a letter to take care of a personal matter. Cory went out of his way to help me and saved me money too on postage. Excellent team! Customer service oriented and personable. Good job team and thank you!
  • JG
    Justin Gonzalez
    Nov 11, 2025
    5.0
    I’ve been to this UPS Store several times, and Corey is always amazing! He’s helpful, friendly, patient, and genuinely funny — which makes errands like shipping and notarizing documents way less stressful. I had multiple shipments going to different locations using different methods, plus prepaid return envelopes and notary services, and Corey handled it all quickly and efficiently. He even looked for ways to save me money. Highly recommend this location — great service every time!
  • KL
    Kyndal Lee
    Nov 1, 2025
    5.0
    This place can get busy, but the staff is helpful! They have lots of little details to know and ask and they do it all, while making it look easy! I really appreciated the thoroughness with my questions! Thank you, I always choose this location! It’s awesome
  • GR
    G R
    Oct 24, 2025
    5.0
    Outstanding Customer Service from Tyler at UPS! I want to take a moment to recognize Tyler for his exceptional customer service. He went above and beyond to help me track down two important packages. From start to finish, Tyler was professional, patient, and genuinely cared about resolving the issue. He followed up promptly, provided clear updates, and made sure everything was handled smoothly. In a world where great service can be hard to find, Tyler truly stood out. UPS is lucky to have someone so dedicated and kind representing their team!
  • RR
    Ruth
    Oct 23, 2025
    1.0
    Refused to receive my package solely because it came from FedEx!! I had called them two days before and they assured me that they could hold a package for a day or two for a small $5/day fee. I only need this package held overnight or for a few hours until I can pick it up!!!! Now, I am going around in crazy circles calling FedEx and trying to contact the shipper to attempt to get the package to me vía FedEx!!!! UPS is AWFUL!!!!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store at 303 S Broadway offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.