The UPS Store

2.6
393 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6540 in Denver offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Denver Colorado.

Details

  • DeliveryNot available

Location

The UPS Store
18601 Green Valley Ranch Blvd, Denver, CO
80249, United States

Hours

Reviews

2.6
393 reviews
5 stars
141
4 stars
12
3 stars
4
2 stars
13
1 star
223

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, particularly an older female employee.

Staff Efficiency

While some reviews praise the staff for being quick and efficient, others highlight long wait times and inadequate staffing during busy periods.

Service Quality

Customers expressed dissatisfaction with the quality of services, particularly regarding printing and package handling, often citing high fees and poor execution.

Positive Experiences

Despite negative feedback, several customers noted positive interactions with specific employees who provided helpful and friendly service.

Store Condition

The store has been described as messy and disorganized, contributing to a negative customer experience.
  • AC
    Alma C
    5 days ago
    1.0
    Based on previous reviews I am avoiding this store, and I live right next door. Reviews are very helpful!!
  • TP
    Tonya Pittman
    Nov 8, 2025
    1.0
    Every time I go into the store, the line is super long sometimes I don’t mind waiting but today I was kinda a little irritated and the lady at the counter. I don’t know if she’s racist or what her problem is, but she antagonize the whole situation. she knew I was irritated. She wanted to get a reaction out of me. She was trying to put me down talking stuff, Even after I said thank you. I was walking out the door still running her mouth. She wouldn’t give me her name so I can report her to the owner. She said I don’t need to know her name so if you are the owner of this establishment, just know that your worker who is very unhappy with her job she acts like a robot and she antagonizes the situation when she knows someone’s irritated! So instead of saying sorry for the wait and being nice and helpful. No, she wants to run her mouth even when you’re walking out the door she still wants to run her mouth! Very poor poor poor Customer Service. Hopefully you have cameras there was another worker in there at the time so she can Vouch that your customer was walking out the door and your employee was still trying to antagonize me , As I waswalking Out the door!
  • SB
    Sarah Bennett
    Nov 3, 2025
    1.0
    No toner so can print anything…. Line out the door… slow service. Very ridiculous!
  • JM
    Jean Moran
    Oct 26, 2025
    5.0
    Staff is friendly, quick, knowledgeable. Line can be long during rush hours. Always courteous.
  • GG
    GOVOLS729
    Oct 22, 2025
    5.0
    Shahid was very helpful when I was in the store. He went through all the shipping options and pricing... he even weighed my luggage for me.. very kind and thorough! Great guy!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6540 in Denver offer?

The UPS Store #6540 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.