The UPS Store

4.1
228 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6970 in Denver offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On The Northeast Corner Of 38th Ave And Federal Blvd At The Shops On 38th.

Details

  • DeliveryNot available

Location

The UPS Store
2921 W 38th Ave, Denver, CO
80211, United States

Hours

Reviews

4.1
228 reviews
5 stars
170
4 stars
2
3 stars
5
2 stars
8
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with shipping and notary services.

Efficiency

The store is noted for its quick service, even during busy times, with employees managing long lines effectively.

Mixed Experiences

While most reviews highlight positive interactions, some customers reported rude behavior from specific employees and confusion regarding services.

Pricing Concerns

Several customers expressed dissatisfaction with the pricing for printing services and notary fees, feeling they were overpriced.

Store Management

Feedback on the management varied, with some praising individual managers like Bryce for their leadership and customer service, while others reported negative experiences.
  • DJ
    Derek Jones
    4 days ago
    5.0
    This is my go-to location every time. The service is quick, the staff is super friendly and they make it easy to ship out items quickly. Today I was helped out by Sam & Karime who were super pleasant to work with and provided quick and efficient instructions on my Amazon return and even helped me ship out a package - all in under 5 minutes. Will return again. Kudos to great service!!!
  • CT
    Colorado Trader
    5 days ago
    1.0
    I scanned and dropped off 2 packages here on December 12. Today is January 7th and they still have not been accounted for. This is the second time this location has lost or shipped my packages to the wrong location. I will never use this store again.
  • LJ
    Logan Johnson
    Jan 3, 2026
    1.0
    Charges $2.45 print their own label. Terrible customer service
  • AP
    Alex Porter
    Dec 3, 2025
    1.0
    The manager made the whole experience very confusing, stuttered over the options, went back and forth on facts, prices and arrival times and it was impossible to understand.
  • BZ
    Banning Zoss
    Nov 19, 2025
    5.0
    Big shout-out to Sam and Bryce for providing fantastic customer service. Your attention to detail, quick support, and willingness to go the extra mile made a big difference. Thanks for taking such great care of our shipping needs — it’s truly appreciated.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Denver offer?

The UPS Store #6970 in Denver offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and more.