The UPS Store

4.1
224 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6970 in Denver offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On The Northeast Corner Of 38th Ave And Federal Blvd At The Shops On 38th.

Details

  • DeliveryNot available

Location

The UPS Store
2921 W 38th Ave, Denver, CO
80211, United States

Hours

Reviews

4.1
224 reviews
5 stars
169
4 stars
2
3 stars
5
2 stars
8
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Bryce and Sam.

Mixed Experiences

While many reviews highlighted excellent service, some customers reported rude or unhelpful interactions, particularly regarding Amazon returns.

Pricing Concerns

Several customers expressed dissatisfaction with the pricing for printing services and fees associated with Amazon returns, feeling they were overpriced.

Efficiency

Customers noted the store's ability to handle busy times effectively, with quick service and minimal wait times.

Professionalism

There were positive remarks about the professionalism of the staff, although some reviews pointed out instances of unprofessional behavior.
  • BZ
    Banning Zoss
    5 days ago
    5.0
    Big shout-out to Sam and Bryce for providing fantastic customer service. Your attention to detail, quick support, and willingness to go the extra mile made a big difference. Thanks for taking such great care of our shipping needs — it’s truly appreciated.
  • ER
    Erin Richmond
    Nov 6, 2025
    2.0
    Tried to ship a package to a friend from this store and somehow the package immediately got "lost" due to some missing information on the shipping label. Bryce was very helpful over the phone in setting up an initial investigation but ultimately my package could not be retrieved which is very disappointing. Other staff I spoke with here were very polite and helpful, but I would probably avoid shipping packages from this location if you can help it.
  • CL
    Charles Lyons
    Oct 31, 2025
    5.0
    This location has very courteous and helpful employees. Samantha was especially helpful with notarizing legal documents. Very friendly and personable.
  • OT
    Owen Turkle
    Oct 30, 2025
    5.0
    Sam at this location was a pleasure to work with!! Everything was speedy, efficient, and an overall great customer experience!
  • BS
    Brandon Schiffman
    Oct 30, 2025
    5.0
    When customer service is a dying concept, this store goes above and beyond for their customers. Their willingness to help and their overall positive attitudes fill the space. Nobody likes shipping things and waiting in line, but two specific employees, Sam & Bryce, make it somewhat enjoyable! I only go to this store regardless of where I am!!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Denver offer?

The UPS Store #6970 in Denver offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and more.