FedEx Office Print & Ship Center

Reviews

• DS

  Dmitry at Tom Martino TroubleShooter Show

  Oct 23, 2025
  1.0
  Sent envelope via FedEx Priority Overnight service, but was delivered 3 days later. Went to the store for refund, but was told to call the 800 number. The store had no problem collecting my payment, but refused to issue a refund and directed me to some automated telephone system. Waste of time and inconvenient.
• JM

  Jenna Marko

  Sep 22, 2025
  5.0
  I had an urgent need that the 2 men working tonight were able to accommodate when they didn’t have to. Because they took the time to care and went above and beyond, they made a bigger difference than they could know, and not just for myself. Thank you for having compassionate workers!
• SE

  Sam Englander

  Jun 22, 2025
  1.0
  I’m extremely disappointed with my recent experience at this FedEx location. I’ve always had great interactions with FedEx in the past — helpful staff, quality work, and reliable service. Unfortunately, this time was the complete opposite. As a new business owner preparing for an important meeting, I was excited to have my tri-fold brochures printed here, expecting the same level of professionalism I’ve previously received. When I called to check on my order, the person who answered the phone didn’t greet me or even identify the business. Instead, I was met with a rude and dismissive tone. I was told I should’ve checked my email and was made to feel like I had inconvenienced them by asking a simple question. When I arrived to pick up the order, the same individual was just as unprofessional — no offer to review the prints, no basic courtesy. Once home, I discovered that all the tri-folds were folded crookedly with uneven white borders showing on every single one. Not only did the folds look sloppy, but the overall presentation was not at all up to the standard I’ve come to expect. In the past, staff would have double-checked if something looked off. This time, there was no attention to detail. Unfortunately, the prints are unusable, and I now have to find a last-minute solution. It’s incredibly disappointing, especially because I had trusted this location for all my printing needs.
• KW

  Kira Weir

  Aug 18, 2022
  1.0
  Arrived at 8:20 AM to pick up a package that requires a signature. Doors still locked and no answer when called the store.
• NR

  Nicholas Roman

  Dec 30, 2020
  5.0
  Excellent customer service tonight from Dominick. Office Depot was closed and the self service station wasn't cooperating. So the on site rep helped me get what I needed. Thank you!

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