Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2221 E Arapahoe Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.7
129 reviews
5 stars
42
4 stars
9
3 stars
8
2 stars
6
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some employees praised for their friendliness and helpfulness, while others are reported as rude and unhelpful.
Staffing Issues
Many reviews highlight chronic understaffing, leading to long wait times and frustration among customers.
Delivery Problems
Numerous complaints about lost or misdelivered mail and packages, with customers expressing dissatisfaction over the handling of their deliveries.
Cleanliness and Organization
Some customers noted that the location is clean and well-organized, while others mentioned issues with the self-service kiosks being frequently out of order.
Overall Experience
While some customers have had positive experiences, the majority express frustration with long wait times, poor service, and delivery issues.
- ALamy l.Nov 9, 20251.0Opened my mailbox and my package was in there sliced open with all the contents spilling out.
- SPSebastian PowellOct 21, 20255.0Literally the friendliest and most functional USPS I’ve been to! Good people working here. 👌
- CGChristine GonzalesOct 19, 20255.0I went in this busy office I think last Tues very busy a line of six people the nice clerk I'll tell you greeted everyone with a hello and thanked everyone for business plus he helped one gentleman who was a tiny bit upset about he received a notice in his mail box and didn't get his script I seen clerk go to the back see what was happening explained it was a clerical error on there part and the problem was getting fixed as they spoke and the client seemed relieved and well everyone I think that's a hard job standing and dealing with mail problems so community lets be nice to these great workers who help out our community so I'll be back for superior nice service
- TBTroy BeckerAug 21, 20255.0Got great efficient service with Dale at the front desk. In and out within 5 min total.
- AAAbbyJun 8, 20251.0Delivered two of my packages to my old apartment even though no one lives there. They got stolen from the front porch, they are well aware that this complex has mail issues and should never have left it on a porch that is clearly vacant. Was a $95 viynl and a $800 festival ticket. I updated all my information for all mail to be redirected to my new address months ago. All other usps places told me they should have been left in a mail box not at the front door and that it must of been someone being lazy especially to not check that the address has changed. What’s the point of paying online to change my address if they don’t even check.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 2221 E Arapahoe Rd?
This Post Office offers mail and package shipping services, money orders, Post Office boxes, passport applications and photos, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Yes, passport services typically require an appointment scheduled through the USPS online scheduler, though limited walk-in hours may be available.
What are the operating hours for this USPS office?
The Post Office is open Monday to Friday from 9:00 AM to 5:30 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Can I rent a PO Box at this Post Office and how?
Yes, you can apply for a PO Box online or in person. You will need two valid IDs and a completed application if applying in person.
How can I reserve a PO Box online for this location?
Visit https://www.usps.com/manage/po-boxes.htm to search availability and reserve a PO Box online with secure instructions for setup.
Are there nearby businesses where I can park my car when visiting the Post Office?
Yes, you can use the Greenbee Parking facility nearby, which offers parking and airport shuttle services.
What nearby professional services can I find near the USPS location?
O'Rourke Law Firm, LLC and Farmers Insurance - Barbara Einspahr Agency offer legal and insurance services close to the Post Office.
Are there beauty and wellness services near the USPS location?
Yes, nearby you can find Denver Beauty Supply, Luxe Looks Med Spa, Mango Spa, and Healthy Foundations Massage for beauty and wellness needs.