United States Postal Service

2.7
132 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2221 E Arapahoe Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2221 E Arapahoe Rd, Centennial, CO
80122, United States

Hours

Reviews

2.7
132 reviews
5 stars
45
4 stars
9
3 stars
8
2 stars
6
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies, with some praising their friendliness and helpfulness, while others report rudeness and poor service.

Efficiency

Many customers express frustration over long wait times and understaffing, leading to slow service.

Delivery Issues

Numerous complaints about lost or misdelivered mail and packages, with some customers experiencing significant delays.

Cleanliness and Location

The post office is noted for being conveniently located and generally clean, but the service experience overshadows these positives.
  • KA
    Kyle Ames
    Dec 20, 2025
    5.0
    Helpful and friendly
  • AL
    amy l.
    Nov 9, 2025
    1.0
    Opened my mailbox and my package was in there sliced open with all the contents spilling out.
  • SP
    Sebastian Powell
    Oct 21, 2025
    5.0
    Literally the friendliest and most functional USPS I’ve been to! Good people working here. 👌
  • CG
    Christine Gonzales
    Oct 19, 2025
    5.0
    I went in this busy office I think last Tues very busy a line of six people the nice clerk I'll tell you greeted everyone with a hello and thanked everyone for business plus he helped one gentleman who was a tiny bit upset about he received a notice in his mail box and didn't get his script I seen clerk go to the back see what was happening explained it was a clerical error on there part and the problem was getting fixed as they spoke and the client seemed relieved and well everyone I think that's a hard job standing and dealing with mail problems so community lets be nice to these great workers who help out our community so I'll be back for superior nice service
  • TB
    Troy Becker
    Aug 21, 2025
    5.0
    Got great efficient service with Dale at the front desk. In and out within 5 min total.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.