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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 18555 E Smoky Hill Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
18555 E Smoky Hill Rd, Centennial, CO
80015, United States
Hours
Reviews
2.0
395 reviews
5 stars
72
4 stars
16
3 stars
10
2 stars
24
1 star
273
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported long wait times and understaffing, leading to frustration and dissatisfaction.
Customer Service
While some employees were noted as friendly and helpful, many reviews highlighted rude and unprofessional behavior from staff.
Package Handling
Numerous complaints were made about lost or mishandled packages, with customers expressing concern over the reliability of delivery.
Facility Conditions
The post office was described as dirty and poorly maintained, with broken drop boxes and inadequate facilities.
Management Concerns
Reviews indicated a lack of effective management, with many customers feeling their complaints were ignored and that the office was poorly run.
- AGAnna GarciaNov 12, 20251.0This has been a notoriously horrible location for years. Upon arriving this morning, only one employee behind the counter so of course there is a long line. The printing function on all three self-service machines is not working so those machines cannot even be used to ship a package to avoid the line. It’s worth paying the extra to ship with UPS or FedEx so you’re not waiting in a huge line for 30+ minutes and it’s more likely there aren’t issues with delivery like with USPS.
- HPHeidi Perreira PerreiraNov 2, 20251.0I placed an item for shipping , in drive up mailbox Thursday October 30th mid morning. It has still not been retrieved. This is very unacceptable. Whom ever is I. Charge of emptying that box is slacking!!!!
- JLJoyce LarsenOct 31, 20255.0I mean its a post office. They arent designed to be fun. But the guy at the front was knowledgeable and helpful when I lost my mailbox key.
- BRBret RellerOct 27, 20251.0Impossible to understand how to send non machinable letters. Trying to send out wedding invites and have to keep adding stamps and then show up to find out i cant send some letters. USPS is the worst
- DDDemetria DegayOct 15, 20251.0The management here is very very horrible. They dont like their jobs and refuse to do it. My mail has been held up for almost a month. I have asked 7 times to hold my mail but they dont do it. It ridiculous and it just plain old poor customer service. I really dread going down there. Its just so unorganized and useless.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service located at 18555 E Smoky Hill Rd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I get a passport application and photo services at this USPS location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 18555 E Smoky Hill Rd?
Monday through Friday, it is open from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and is closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person at this location, bringing two valid forms of ID for the in-person application.
Is 24/7 access to PO Boxes available in the lobby after hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, though hours may vary so it is best to confirm with the local Post Office.
What nearby cleaning services are located close to this USPS location that customers might find helpful?
Triron Services Company LLC and Organic Carpet Cleaning are nearby, offering office and carpet cleaning respectively, which could be useful for local business customers.
What food options are available near the United States Postal Service at 18555 E Smoky Hill Rd?
Nearby dining options include Sonic Drive-In, Papa Murphy's pizza, and SUBWAY, offering quick meal choices before or after your visit.
Are there any nearby conveniences such as gas stations or stores near this postal facility?
Yes, Circle K and Valero gas stations as well as Corner Store convenience store are located nearby for your convenience.
Where can I find other government or postal services close to this USPS location?
Nearby you can find another US Post Office and the USPS Tower Station, which may offer additional services or transit options for postal customers.