Brand Certified
United States Postal Service
2.0(404 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
18555 E Smoky Hill Rd, Centennial, CO
80015, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 18555 E Smoky Hill Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
18555 E Smoky Hill Rd, Centennial, CO
80015, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
404 reviews
5 stars
73
4 stars
16
3 stars
10
2 stars
24
1 star
281
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, understaffing, and rude staff interactions.
Delivery Issues
Numerous complaints about lost packages, incorrect deliveries, and failure to deliver mail requiring signatures.
Facility Conditions
The post office is often described as dirty and poorly maintained, with broken drop boxes and inadequate facilities.
Staffing Problems
Consistent feedback indicates chronic understaffing, leading to long lines and delays in service.
- LSLindsay Stuck2 days ago1.0I am usually super gracious with poor customer service, but this was a wild experience. The lady at the counter was incredibly rude and told me i was the worst customer ever. A few people on my way out apologized to me after because i was kind to her and simply needed help understanding why my package had been returned to the post office instead of at my house and they watched how unkind she was. Truly in a bit of shock at how i was treated. My guess is I was just the recipient of her frustration and anger pent up about other things, but left honestly just pretty disappointed in humanity and how unkind we are as people. I really hope whatever was going on for her gets better but it left a really negative experience at this post office and I will probably intentionally stay far away.
- MHMack HollidayFeb 24, 20261.0I have tried and tried to talk to someone about the fact that 3 days in a row packages that were supposed to be delivered and supposedly scanned at drop off did not happen all my wife's birthday gifts my sons birthday gifts which was today and my daughter's who's in a week did not make it here I have video footage of the entire street I was outside waiting just to ensure they wouldn't get stolen first day claimed it was scanned at 5:40pm that was a lie next day next few packages supposedly scanned at 6:06 pm that was a lie and later that night I get a notification one was scanned at 6:02 pm obviously b.s I confronted the driver the next day literally waited all day out side and when seen they left quick kinda fishy I was told that the normal guy on our route would be back the next day and you know what its so crazy every package that was scanned was actually delivered I dont know what legal procedure I can go thru but I plan on making legal action if I must you can't tell me the 3 days that jewelry and electronics are being delivered they get missed delivered 3 days in a row. These were stolen I have spent a total of 5 hrs calling the numbers provided to either be hung up on or never getting past the AI message system the insurance provided doesn't even begin to cover the cost of the packages I need to speak with the postmaster or higher and I'm getting absolutely no where i have everything logged every item every video and false claim drops please someone do your job and contact me back
- LBLili BadasyanFeb 19, 20261.0The worst location! Insanely slow, spending at least 30-40 minutes in a line in order to be assisted. Most of the time only one employee is at the desk and takes forever to assist. Phones have no connections whatsoever, SOS calls only. Terrible! Never again 👎🏼
- MMMar MarFeb 17, 20261.0Worst service ever
- KKKrissypoohsFeb 17, 20261.0I go to the drop off drive thru to drop off a simple letter. The box is completely full and if I wanted to, I could have grabbed 15 letters that protruding from the box! I turned around and parked and went inside only to find that the two inside drop boxes are locked closed and about twenty people standing in line. This place is always packed and understaffed.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service located at 18555 E Smoky Hill Rd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I get a passport application and photo services at this USPS location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 18555 E Smoky Hill Rd?
Monday through Friday, it is open from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and is closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person at this location, bringing two valid forms of ID for the in-person application.
Is 24/7 access to PO Boxes available in the lobby after hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, though hours may vary so it is best to confirm with the local Post Office.
What nearby cleaning services are located close to this USPS location that customers might find helpful?
Triron Services Company LLC and Organic Carpet Cleaning are nearby, offering office and carpet cleaning respectively, which could be useful for local business customers.
What food options are available near the United States Postal Service at 18555 E Smoky Hill Rd?
Nearby dining options include Sonic Drive-In, Papa Murphy's pizza, and SUBWAY, offering quick meal choices before or after your visit.
Are there any nearby conveniences such as gas stations or stores near this postal facility?
Yes, Circle K and Valero gas stations as well as Corner Store convenience store are located nearby for your convenience.
Where can I find other government or postal services close to this USPS location?
Nearby you can find another US Post Office and the USPS Tower Station, which may offer additional services or transit options for postal customers.
Brand Certified Facts from United States Postal Service
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