The UPS Store

Reviews

• CR

  Chris Rivas

  2 days ago
  5.0
  Notary human was on point! Thank you!
• MS

  Michael Singleton

  3 days ago
  1.0
  I walked in waiting minutes never got my package shipped out now they’re ignoring me them and their manager to file a complaint
• RN

  Ryan Naus

  Feb 24, 2026
  5.0
  First let me say what a WONDERFUL group of gals! Shelby, Pam, and Ishma greeted me with warm smiles and funny banter the entire time I was loading the shred bin. In a world where many have lost their way this crew sets a spectacular example of the KIND and HELPFUL customer service that is lacking in many industries these days. Thanks gals! Moving to the neighborhood so I'll see you all again soon! You ARE appreciated. I'm still smiling big! Anyone coming here will walk out feeling accommodated! Cheers!
• EG

  Edith Gibson

  Feb 21, 2026
  1.0
  The typical bad customer service. The clerk pretended like she didn’t hear me say I was picking up a shipment from Nespresso and tried to pull up an inaccurate shipment to say my package wasn’t at the location. Not only did she give me a hard time because she wasn’t listening but became rude & condescending when I provided the correct tracking number twice. I’ve already had two UPS employees keep my packages so I don’t know what kind of service problems this store has but ain’t no way I was walking out that store & letting them keep a $600 coffee machine! Do better people!
• BC

  Brenda Carter

  Jan 24, 2026
  1.0
  Worst UPS store. I have shipped a lot of packages at this location. Today I need a box which I bought from the stores for 6.99 dollars. I had my own packing but needed the box taped up. I asked if they could take the box for ma and they said for a charge of 6.00 for them to tape the box. I told the clerk your other locations have always helped me tape the box if I purchased the box from them. The older lady behind the store said well that is not how this store does it. Come on 6.00 to tape a box. You are a disgrace as a business. I will never go back to this location ever again . Ripping off people like this is an embarrassment. Hope your store goes out of business .

Frequently Asked Questions About The UPS Store