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United States Postal Service

1.8
(293 reviews)

Business Details

220 S Wilcox St, Castle Rock, CO
80104, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 220 S Wilcox St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
220 S Wilcox St, Castle Rock, CO
80104, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:00 AM - 12:00 PM
SundayClosed

Reviews

1.8
293 reviews
5 stars
45
4 stars
11
3 stars
6
2 stars
12
1 star
219
  • DG
    Daniel Garcia
    Mar 27, 2026
    1.0
    The location on google maps is incorrect. The building shown on google maps is not a retail location.
  • JH
    J Huard
    Mar 20, 2026
    1.0
    Get a post office in castle rock, and stop showing it on maps
  • JA
    John Atkins
    Mar 13, 2026
    2.0
    3 points to make 1 - packages are often marked as delivered in mailbox and are infact not there. This is so common that I have come to expect it. I shouldn't have to expect that. 2 - door deliveries are almost always tossed from 5 feet away. Granted this has not caused damage to a package yet but its only matter of time. 3 - Inside the post office the folks there have always been great but I rarely do that so it does not out weigh the complaints I have with local delivery.
  • DS
    David Slater
    Mar 5, 2026
    2.0
    They are friendly enough but for whatever reasons it always takes forever here. Whether the line is long or short (usually long), it takes forever. It's like they plan it that way.
  • MB
    Martina Mintegui Buelga
    Mar 3, 2026
    1.0
    The worst shipping experience of my life. I ordered some clothes that were supposedly going to arrive within five days. On the delivery day, when the package was meant to be out for delivery, I suddenly received a message saying it had been “forwarded” because the address was incorrect, even though it was perfectly correct. They didn’t tell me anything else, not where the package was or what I was supposed to do. I tried calling hundreds of times and no one answered or offered any solutions. When I finally managed to speak to a real person instead of a robot, they told me there was nothing I could do, that it would arrive in 5–8 business days, and that if it hadn’t arrived by then I would have to contact an investigator to help locate the package. Horrible experience, they don’t know how to organize themselves or help customers, they don’t provide solutions, just more problems. A complete waste of time and money. What a disappointment.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 05, 2026Yext Knowledge Graph
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