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The UPS Store

3.8
(142 reviews)

Business Details

558 Castle Pines Parkway, Castle Pines, CO
80108, United States
(303) 663-5520

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1228 in Castle Pines offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Safeway Center - Visible From I-25.

Details

  • DeliveryNot available

Location

The UPS Store
558 Castle Pines Parkway, Castle Pines, CO
80108, United States

Hours

Reviews

3.8
142 reviews
5 stars
93
4 stars
5
3 stars
3
2 stars
3
1 star
38
  • NJ
    N J.
    Mar 2, 2026
    5.0
    I had a great experience at this UPS Store in February 2026 thanks to Jay’s outstanding customer service. I needed help using the copier, and he was incredibly patient and kind throughout the whole process. He took the time to walk me through everything step by step and made sure I was fully taken care of before I left. It’s not often you come across someone so genuinely helpful and attentive. Jay made what could have been a frustrating task quick and easy, and I really appreciated his professionalism and positive attitude.
  • ER
    Elizabeth R
    Feb 11, 2026
    5.0
    Have been to this location twice in the last week, once for Amazon returns and once to mail a large box. Ethan and Clay helped me on the first visit and Ethan on the second. Until recently, I used to dread coming to this location because staff were unfriendly and acted like you were imposing on them. The current staff are exceptionally helpful and exemplify customer service. I hope the owner will do whatever they can to retain these current amazing staff!
  • JM
    Jordan Miller
    Feb 1, 2026
    5.0
    I had an excellent experience at The UPS Store. Clay greeted me right away, was friendly and professional, and helped me choose the best shipping options for my needs. Clay packed my items securely, processed everything quickly, and made the whole visit simple and stress-free. I left confident my packages would arrive on time and will definitely return to this location.
  • NA
    Nicolas Aguilar
    Jan 27, 2026
    1.0
    Paid extra for expedited service. They said "guaranteed" by a certain date. Delivery was attempted four days past that date. Corporate says get refund from store. Store says get refund from corporate; fill out paperwork; jump through unnecessary hoops. BS runaround as a barrier for the store to do the right thing. Disappointing.
  • AC
    Amy Conroy
    Jan 11, 2026
    5.0
    Friendly and able to meet all my shipping, packing, notary needs

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Castle Pines offer?

The UPS Store #1228 provides expert packing, shipping, professional printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and small business support.

Brand Certified Facts from The UPS Store

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Certified March 08, 2026Yext Knowledge Graph
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