Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1228 in Castle Pines offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Safeway Center - Visible From I-25.
Details
- DeliveryNot available
Location
Hours
Reviews
3.8
136 reviews
5 stars
89
4 stars
5
3 stars
3
2 stars
3
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Nicole, Ethan, and Holly.
Inconsistency
There were mixed reviews regarding service quality, with some customers experiencing excellent service while others reported rude or unhelpful interactions, particularly with management.
Pricing Issues
Several customers expressed dissatisfaction with high charges for services like printing and packaging, feeling that they were being overcharged compared to other locations.
Efficiency
Customers appreciated the quick processing of shipments and returns, noting that the staff worked efficiently even during busy times.
Store Environment
The store was frequently described as clean and welcoming, contributing to a positive customer experience.
- DDDave DeMink5 days ago5.0I have been a customer of this UPS store location for more than four years and could not be happier with the service. The staff is incredibly friendly, the office is spotless, clean, and the services they provide or valuable. Keep doing the great work
- SHSTEPHEN HODGE5 days ago1.0Dropped off a package that needed to be overnight shipped, paid over $100 for the service and it sat at this location for over 3 days. I would say this is about as bad of service as there is, as this is their main job. I would go to another location if you want your packages shipped out.
- NTNatalie ThompsonOct 13, 20255.0Andrew was incredibly helpful and professional. He had a great attitude and made the interaction very pleasant. I will definitely be going back!
- PCPaula CarrOct 13, 20255.0I had a return to Amazon that didn’t have the original packaging. I took the return to this location and was promptly greeted by Ethan. He then began the process of the return packaging. While, I did not stick around to see how that process went, I do know that once received back by Amazon, I was given a full and complete refund, telling me that the packaging was done properly and efficiently. I am very happy that Ethan and the rest of the staff at this location too such good care of this return. I will return to this location again for future needs.
- KFKimberly FlynnOct 12, 20255.0Ethan was extremely helpful and friendly! Will for sure be back! Well done!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Castle Pines offer?
The UPS Store #1228 provides expert packing, shipping, professional printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and small business support.
What are the regular business hours for The UPS Store in Castle Pines?
The store is open Monday through Friday from 8:30 AM to 6:30 PM, Saturdays from 8:30 AM to 4:30 PM, and Sundays from 11:00 AM to 4:00 PM.
Is The UPS Store in Castle Pines open on Sundays?
Yes, the store operates on Sundays from 11:00 AM to 4:00 PM.
Are there any special holiday closures for The UPS Store in Castle Pines?
The store is closed on November 27, December 25, December 31, January 1, and January 19. Refer to the store's website for updates on other holiday hours.
What payment methods are accepted at The UPS Store in Castle Pines?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store located within Castle Pines?
It is located at 558 Castle Pines Parkway, Unit B-4, in the Safeway Center, visible from I-25.
Can I use nearby businesses or landmarks to find The UPS Store in Castle Pines?
Yes, The UPS Store is situated in the Safeway Center and is visible from Interstate 25, making it easy to find when traveling through Castle Pines.
What nearby places can I visit around The UPS Store in Castle Pines before or after my visit?
You can visit Ambiance Nails And Spa for a relaxing manicure, The Donut House for breakfast or snacks, or Curl Up N Dye if you need hair salon services, all located nearby.
Are there convenient dining options nearby The UPS Store in Castle Pines?
Yes, Subway and The Donut House are nearby options offering quick meals and snacks for customers to enjoy before or after visiting The UPS Store.
How can I handle document shredding or secure disposal near The UPS Store?
Shred Nations, a business specializing in shredding services, is close to The UPS Store, providing additional options for secure document destruction.