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Visit your local Post Office™ at 110 Brookdale Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported packages being marked as delivered but not actually received, with many packages lost or returned without proper attempts at delivery.
Customer Service
While some staff members were noted as friendly and helpful, many reviews highlighted rude and unprofessional behavior from employees, leading to a negative customer experience.
Staffing Problems
Customers frequently mentioned long wait times and inefficiencies due to understaffing, with calls for better management and more personnel to handle the volume of customers.
Overall Satisfaction
The overall sentiment was overwhelmingly negative, with many customers expressing frustration and disappointment with the service provided by this post office.
JS
John Smith
Dec 12, 2025
1.0
I went there yesterday with seven slips saying my packages couldn't be delivered, and they only had 2 of the packages. The lady of the counter said "well, they must've been lost" with a smirk on her face. I think the employees are stealing packages.
JS
John Smith
Dec 10, 2025
1.0
I haven't gotten packages in over a month. No excuse, no information, no assistance. They simply send the packages back to the sender because the employees are too lazy to do their jobs.
MM
Metin2
Nov 1, 2025
5.0
Lady at the desk helped me a lot.
JB
Jesus Benitez
Aug 26, 2025
1.0
Good morning, terrible attention that the receptionist gives when you ask her if she can track your package and she refuses to do so
JM
Joseph Medina
Aug 19, 2025
1.0
This post office is in dire need of reform. Will I ever get my package. Only God knows
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 110 Brookdale Ave offer?
The local Post Office provides mail and package sending services, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
Monday to Friday the office is open from 8:00 AM to 5:00 PM; Saturdays from 9:30 AM to 12:00 PM; closed on Sundays.
Can I rent a PO Box online and access it after hours?
Yes, you can reserve a PO Box online and most locations provide 24/7 lobby access to PO Boxes, but hours may vary by location.
What nearby facilities can I visit along with the USPS at 110 Brookdale Ave?
Nearby you can visit Crossfit Buena Vista for fitness, the U-Haul Neighborhood Dealer for truck rentals, or grab a coffee at Roosters Crow Cafe before or after your postal visit.
Are there dining options near the Post Office?
Yes, close options include Quincy’s Steak & Spirits Buena Vista, The Lettucehead Food Company, Latinos Restaurant & Dragon Sushi Bar, and Buena Pho for a variety of cuisines.
Where can I get automotive services near the Post Office?
Nearby automotive services include Backcountry Motors, LLC for repairs, Buena Vista Automotive for tires and retail, and Washlab Auto Detailing for professional cleaning.
Is there a bank near the USPS location for financial services?
Yes, High Country Bank is nearby offering banking, credit union, and mortgage services, which can be convenient for money order purchases or other financial needs.
How can I schedule a passport appointment online?
You can book a passport appointment through the USPS online scheduler at https://tools.usps.com/rcas.htm.