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United States Postal Service

2.0
(120 reviews)

Business Details

110 Brookdale Ave, Buena Vista, CO
81211, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 110 Brookdale Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
110 Brookdale Ave, Buena Vista, CO
81211, United States

Hours

Reviews

2.0
120 reviews
5 stars
19
4 stars
10
3 stars
3
2 stars
4
1 star
84

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported packages being marked as delivered but not actually received, with many packages lost or returned without proper attempts to deliver.

Customer Service

Feedback indicates a mix of helpful and rude staff, with many customers experiencing unprofessional behavior and a lack of assistance.

Staffing Problems

Many reviews mention understaffing leading to long wait times and inefficient service, with calls for better management and staffing solutions.

Overall Frustration

Overall, customers express significant frustration with the post office's reliability and service quality, often recommending alternatives like UPS or FedEx.
  • BB
    ButtumFeedel
    3 days ago
    1.0
    Takes them days after a package has been stated delivered to actually put anything into the boxes. Every employee i have had the displeasure of dealing with is both rude and incompetent. Dont know how they keep getting away with this
  • JS
    John Smith
    Dec 12, 2025
    1.0
    I went there yesterday with seven slips saying my packages couldn't be delivered, and they only had 2 of the packages. The lady of the counter said "well, they must've been lost" with a smirk on her face. I think the employees are stealing packages.
  • JS
    John Smith
    Dec 10, 2025
    1.0
    I haven't gotten packages in over a month. No excuse, no information, no assistance. They simply send the packages back to the sender because the employees are too lazy to do their jobs.
  • MM
    Metin2
    Nov 1, 2025
    4.0
    Lady at the desk helped me a lot.
  • GD
    Greg Davidson
    Nov 30, 2023
    1.0
    Employees are friendly, but there's never enough people working. The lines are always long with only one person working. Also, they constantly are losing packages

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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