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United States Postal Service

2.7
(175 reviews)

Business Details

280 E 1st Ave, Broomfield, CO
80020, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 280 E 1st Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
280 E 1st Ave, Broomfield, CO
80020, United States

Hours

Reviews

2.7
175 reviews
5 stars
65
4 stars
11
3 stars
3
2 stars
7
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and lacking basic courtesy.

Lost Packages

Many customers reported issues with lost packages and mail, leading to frustration and financial loss.

Staff Attitude

Several reviews mentioned specific employees by name, indicating a pattern of unprofessional behavior and negative interactions.

Long Wait Times

Customers frequently complained about long lines and slow service, often exacerbated by understaffing.

Mixed Experiences

While many reviews were negative, some customers did report positive interactions and helpful staff, indicating inconsistency in service quality.
  • JJ
    Jennifer
    Feb 11, 2026
    2.0
    Customer service doesn’t exist here. No eye contact. Fewest words possible. No help. Least amount of work possible. They act completely miserable.
  • RB
    Rose Bruyette
    Jan 9, 2026
    1.0
    I have shipped legal documents out of this post office and they have lost two of the parcels within the last two months. I came today to request a refund for failure to deliver and they told me they only do refunds for express so if you do priority or certified mail and you pay for this service they aren't under any obligation to actually deliver your mail. Legal paperwork has deadlines. I am all for someone else taking over mail service. Defund the post office.
  • CL
    Caitlin L
    Jan 6, 2026
    5.0
    Great post office!
  • CF
    Cooper Fougerousse
    Dec 29, 2025
    1.0
    Nancy at the front desk is rude and unqualified for her job. Wouldn’t let me ship a package that the USPS website very clearly states I’m allowed to ship. The Hispanic women who works next to her screamed at me like a child for simply stating Nancy was wrong (Which I’m sorry Nancy you are :/). My package had a hazard label that supposedly HAD to be taken off in order to ship but the USPS website very clearly states that isn’t the case for standard ground shipping. Never had this problem in my life and I will never be back to this USPS again period.
  • GP
    Giovanna Pitones
    Nov 25, 2025
    5.0
    Angela and Erick helped when no one else could and after 5+ phones calls. Thank you for making sure my package will be here right before the holidays!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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