The UPS Store

3.9
363 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1796 in Broomfield offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Near Hobby Lobby In The Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
5023 W 120th Ave, Broomfield, CO
80020, United States

Hours

Reviews

3.9
363 reviews
5 stars
254
4 stars
6
3 stars
5
2 stars
6
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Tiffany, Tammy, and Alan, received high praise for their friendliness, helpfulness, and efficiency in assisting customers.

Efficiency

Customers frequently noted quick service and efficient handling of shipping and notary tasks, even during busy holiday periods.

Positive Atmosphere

The store has been described as welcoming and pleasant, with many customers expressing appreciation for the warm interactions with staff.

Management Improvement

Recent management changes have led to a significant improvement in customer experiences, with many customers noting a positive turnaround in service quality.

Mixed Experiences

While most reviews are positive, there are some complaints regarding inconsistent service and occasional rudeness from certain staff members.
  • DA
    David Asmus
    1 day ago
    5.0
    Tiffany was the poster child for customer service at it's finest. I went in and she figured out I should be at the USPS. With her help my experience at the USPS location went as smooth as butter. I will always come back to this store for any UPS needs.
  • CT
    Carly Trexler
    1 day ago
    5.0
    Tiffany is amazing. She is so helpful, patient and just a pleasure to see every time I’m in there. She does a great job for the company
  • MM
    MrColoradoCrow
    Dec 29, 2025
    5.0
    Tiffany is an absolute standout and a huge asset to the 5023 W. 120th Ave. UPS Store. She is consistently professional, efficient, and genuinely kind, and she goes above and beyond to make sure every customer is taken care of. No matter how busy the store is, Tiffany stays calm, focused, and incredibly helpful. She makes every trip to the store enjoyable and easy for everyone. She communicates clearly, catches details others might miss, and takes real ownership of her work. It’s obvious she takes pride in what she does and cares about both the customers and the store’s reputation. Employees like Tiffany set the standard—reliable, hardworking, and a pleasure to interact with. This location is lucky to have her.
  • RM
    Robert Mathisen
    Dec 28, 2025
    5.0
    Great experience working with Tammy and another associate (I think it was Tina). Both were very friendly, helpful and knowledgeable. I had to get 7 documents notarized and they were extremely efficient and helpful in explaining the whole process. I will definitely reach out to the UPS store for my notary and other office and shipping needs
  • SG
    Sheryl Gross
    Dec 16, 2025
    5.0
    Alan Kurjak at the Broomfield, CO UPS store packaged and scheduled delivery of a holiday package for me today. I have always had great experiences with this UPS store but Alan really exceeded my expectations today. He was courteous, knowledgeable, and efficient even with the background hustle of many folks coming in for shipping assistance. This is the kind of service we all hope to have during this busy season and Alan and the other staff at UPS made my pkg/shipping needs an incredibly pleasant experience. Thank you UPS Broomfield!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1796 in Broomfield offer?

The UPS Store provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.