The UPS Store

4.1
189 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3779 in Broomfield offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Se Corner Hwy 287 & Miramonte In Broomfield Marketplace Center.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

The UPS Store
1140 US Hwy 287, Broomfield, CO
80020, United States

Hours

Reviews

4.1
189 reviews
5 stars
137
4 stars
8
3 stars
1
2 stars
4
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, particularly Cory and Jim, there were several complaints about poor service and untrained employees.

Pricing Issues

Customers expressed dissatisfaction with high prices for printing and shipping services, feeling that charges were excessive or unjustified.

Inconsistency

There were mixed experiences regarding service efficiency, with some customers reporting quick and effective help, while others faced long waits and unhelpful interactions.

Store Management

Several reviews highlighted issues with management responsiveness and employee training, leading to negative experiences for customers.
  • EN
    Emily Nelsen
    Dec 18, 2025
    1.0
    Ship your products with a different UPS store! It is very clear that the staff are not well trained. They over charged me by not cutting down a huge box, thus costing more than it should and then shipped all my Christmas presents in a $2 box instead of the almost $20 box we agreed on. My Christmas gifts arrived at their destination in rough condition based on the cheap box that was selected without my knowledge and showed up crushed. I have emailed the store twice now with no response. GO anywhere else but here.
  • AS
    Anthony Solt
    Nov 19, 2025
    1.0
    They tried to charge an 87-year-old woman $4 just to print a single black-and-white return label for an Amazon package. One that Amazon was already paying them to ship back. She ended up calling someone who could print the label and bring it to the store for her. Even then, the clerk treated her so poorly that she was nearly in tears by the time she left.
  • SB
    Shannon Blain
    Oct 8, 2025
    5.0
    This UPS store in Broomfield CO is absolutely amazing!! Tammy and Tiffany were so helpful and so friendly they brightened my day! Thank you, UPS for employing such amazing women! Oh, and PS they probably need a raise!
  • RA
    Robert Apodaca
    Sep 30, 2025
    5.0
    Tiffany and Wenbo were very courteous, personable and friendly. I'd recommend 10 out of 10 for this location and staff.
  • XX
    xAbsolxPLURx
    Sep 29, 2025
    5.0
    Great experience, customer service was top tier. If you need professional and quick help ask for Tiffany 🙏🏻

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Broomfield offer?

The UPS Store #3779 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.