United States Postal Service

2.6
191 reviews

About

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Visit your local Post Office™ at 90 N 4th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
90 N 4th Ave, Brighton, CO
80601, United States

Hours

Reviews

2.6
191 reviews
5 stars
63
4 stars
10
3 stars
5
2 stars
8
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the staff for being friendly and helpful, there were also numerous complaints about rude service and unhelpful attitudes from some employees.

Delivery Issues

A significant number of reviews highlighted problems with misdelivered packages and lost mail, causing frustration among customers.

Operational Hours

Customers expressed confusion and disappointment regarding the post office's operational hours, with some stating that the posted hours were inaccurate.

Cleanliness and Environment

Several reviews mentioned unpleasant odors and unsanitary conditions within the post office, impacting the overall customer experience.

Efficiency

Some customers noted that while the service could be quick and efficient, long wait times were common during busy periods.
  • KP
    Kimberly Patrick
    Nov 4, 2025
    1.0
    The supervisior at this location is so rude. They messed up my mom's change off address they lost it, lost the lock change and now at 80 years old she has to come back in and redo everything. I asked to talk to her supervisor, she was being so rude and she said sarcasticly said it's the state of Washington. I told her she didn't need to be so sarcastic. We just lost my dad this is the last thing we needed. Everyone here has been so helpful and we love our mailman. I hope she treats her employees better than that.
  • CB
    Chantalle Bril
    Oct 29, 2025
    5.0
    The staff here are friendly and do a great job
  • TT
    Todd Treat
    Oct 24, 2025
    1.0
    I’m located off 101st Ave and sable Boulevard the individual that delivers the mail to my neighborhood has been extremely reckless literally racing down the street slamming on the brakes at every mailbox. I actually watched this morning as she drove all the way down the front of someone’s yard and I’m sure this caused damage to the sprinkler heads then at the end of the block the lawnmowing company had their lawnmower in front of the mailbox. she drove up to it slammed the brakes and then took off. She refused to walk 4 feet to deliver that homeowner’s mail. The danger of this individual in the possibility of her killing somebody with her driving should definitely be addressed by her supervisors. What if a small child were to come running down the driveway as she’s driving down the lawn on these people’s properties.!!!! my God she’s gonna get somebody killed not to mention the abusive the taxpayers government vehicle. I’ve never seen such blatant disrespect, not only for the vehicle, but the people’s property. I hope this finds the right person in higher management to slap this individual down how she has a job I have no idea!!! We’ll see when she kill somebody in my neighborhood
  • SB
    Susan Burton
    Oct 20, 2025
    5.0
    I go to the post office frequently and the staff is always helpful and friendly. I'm puzzled by the negative reviews. I would recommend this location.
  • KT
    Katie Te
    Oct 13, 2025
    1.0
    Came to drop off some items to mail at 4:50, everything was locked and closed no one in building. Hours state 5:30pm online and 5pm on the door. Very disappointed that staff doesn't work until their scheduled times.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.