United States Postal Service

2.6
193 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 90 N 4th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
90 N 4th Ave, Brighton, CO
80601, United States

Hours

Reviews

2.6
193 reviews
5 stars
64
4 stars
10
3 stars
5
2 stars
8
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praise friendly and helpful employees, others report rudeness and lack of assistance.

Delivery Issues

Numerous complaints about misdelivered mail and packages, with many customers expressing frustration over lost items and incorrect deliveries.

Operational Hours

Customers are confused about the post office's hours, with reports of early closures and inconsistent information regarding service availability.

Cleanliness and Environment

Several reviews mention unpleasant odors and unsanitary conditions within the post office, impacting customer experience.
  • LN
    Linda Nies
    Jan 3, 2026
    1.0
    You people are amazing and I don’t mean that in a good way. I ordered CHECKS, which are kind of important! They made it from Denver to Brighton so they must have been addressed correctly then they were sent to Billings Montana! For this and many other reasons, like me getting other peoples mail and me not getting my own, I have no faith in the Brighton Colorado post office.
  • SB
    Susan Brandsma
    Dec 20, 2025
    1.0
    This is the worst post office I’ve ever had to deal with! The men are rude, act put out to do anything to help. I have a PO Box and every single time I go to my PO Box, I have mail for somebody else’s PO Box. Not my name, not my PO Box number
  • CB
    Chantalle Bril
    Oct 29, 2025
    5.0
    The staff here are friendly and do a great job
  • TT
    Todd Treat
    Oct 24, 2025
    1.0
    I’m located off 101st Ave and sable Boulevard the individual that delivers the mail to my neighborhood has been extremely reckless literally racing down the street slamming on the brakes at every mailbox. I actually watched this morning as she drove all the way down the front of someone’s yard and I’m sure this caused damage to the sprinkler heads then at the end of the block the lawnmowing company had their lawnmower in front of the mailbox. she drove up to it slammed the brakes and then took off. She refused to walk 4 feet to deliver that homeowner’s mail. The danger of this individual in the possibility of her killing somebody with her driving should definitely be addressed by her supervisors. What if a small child were to come running down the driveway as she’s driving down the lawn on these people’s properties.!!!! my God she’s gonna get somebody killed not to mention the abusive the taxpayers government vehicle. I’ve never seen such blatant disrespect, not only for the vehicle, but the people’s property. I hope this finds the right person in higher management to slap this individual down how she has a job I have no idea!!! We’ll see when she kill somebody in my neighborhood
  • SB
    Susan Burton
    Oct 20, 2025
    5.0
    I go to the post office frequently and the staff is always helpful and friendly. I'm puzzled by the negative reviews. I would recommend this location.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.