The UPS Store

3.3
206 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3224 in Brighton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located In The King Soopers Shopping Ctr Next To Blockbuster.

Details

  • DeliveryNot available

Location

The UPS Store
992 S 4th St, Brighton, CO
80601, United States

Hours

Reviews

3.3
206 reviews
5 stars
109
4 stars
6
3 stars
4
2 stars
5
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and dismissive.

Store Management

Several reviews indicate dissatisfaction with store management, citing issues with staff behavior and overall management effectiveness.

Cleanliness and Organization

Customers noted that the store is often messy and disorganized, which detracts from the overall experience.

Shipping Issues

There are multiple complaints regarding lost or mishandled packages, leading to frustration among customers.

Busy Environment

The store is frequently busy, which can lead to long wait times and understaffing issues.
  • AH
    ALEXANDER HAMILTON
    4 days ago
    5.0
    Sabina the manager was so helpful and friendly, the store was very clean and all the staff were so attentive and positive! Love this location they always give exceptional customer service even when they have to deal with really rude/entitled customers.🤍🤍
  • PT
    Peggy Tipton
    Nov 16, 2025
    5.0
    The staff at the Brighton UPS Store are EXCELLENT!! We have been customers for many years and they have ALWAYS been very customer oriented. They are helpful, patient and very knowledgeable. Every retail store should follow their example.
  • DS
    Deepa Sen
    Nov 13, 2025
    5.0
    I’ve been to this store several times and I’ve always had excellent customer service!! Today a woman with a little child was there and was incredibly rude to the worker there, she was cussing and making a scene!!! We were in line waiting and asking this woman to stop yelling…. I wanted to commend the way the worker handled the situation
  • JS
    Jamie Soto
    Nov 13, 2025
    1.0
    Sabina the manager is extremely rude and unprofessional I just watched her yell at a customer in front of her child and refuse to give her name because she knows she was wrong you shouldn't treat people with disrespect just because your the owner of UPS doesnt mean you can be disrespectful to people
  • AH
    Amber Haze
    Nov 13, 2025
    1.0
    The owner is a real piece of work shjust yelled at me and was extremely unprofessional in front of my daughter over some tape I've never been charged to have my box taped and she was extremely hateful and rude I dont recommend this UPS

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store in Brighton?

The UPS Store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.