The UPS Store

3.4
150 reviews

Business Details

400 N Park Ave, Breckenridge, CO
80424, United States
(970) 453-8080
https://locations.theupsstore.com/co/breckenridge/400-n-park-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1686 in Breckenridge offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The City Market Shopping Center At North Park Avenue & Airport Road. Lots Of Parking!.

Details

  • DeliveryNot available

Location

The UPS Store
400 N Park Ave, Breckenridge, CO
80424, United States

Hours

Reviews

3.4
150 reviews
5 stars
88
4 stars
1
3 stars
0
2 stars
4
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are criticized for rudeness and unprofessional behavior.

Pricing Issues

Many customers expressed dissatisfaction with high fees for services, including unexpected charges for printing and package pickups, leading to perceptions of price gouging.

Staff Competence

There are reports of inconsistent staff performance, with some employees providing excellent service while others are described as rude or unhelpful.

Community Engagement

Several reviews highlight the store's strong connection to the local community, with staff often remembered by name and providing personalized service.
  • JS
    Jet setter
    Jan 1, 2026
    1.0
    The older lady that helped me was not very friendly when trying to process an amazon return. She looked annoyed as I was trying to explain that the barcodes emailed didn’t match one of my returns. She also charged me $2 for two small pieces of tape to seal my box. Customer service goes a long way and little things like will for sure make me go somewhere else next time I have shipping needs.
  • AM
    Alexandria Molnar
    Dec 26, 2025
    5.0
    Uziel was incredibly helpful and kind—he went above and beyond to help me and made the entire process so easy. I truly appreciated his patience and professionalism. Every employee at this UPS Store is amazing, and the customer service here is consistently outstanding. Highly recommend!
  • ET
    Ellen Temby
    Nov 26, 2025
    1.0
    I had an extremely unpleasant interaction today with Stephen when I was trying to use a specific service offered to me in this store in the past, which led to me finishing the transaction in tears. He was rude and belligerent. He interrupted me, argued with me, and ultimately threatened to refuse me service because I was asking questions about what had changed. My past experiences with this store have always been great. I recommend everyone avoid working with Stephen if you have a choice, unless you want to deal with aggression and rudeness. He is heavy set with dark brown hair and glasses. 2 more things: 1) I am almost 65. 2) He knew I was crying and did not change his demeanor or apologize for his behavior.
  • DS
    Dawn and Norm Shearer
    Nov 14, 2025
    5.0
    Fantastic balance between professionalism and friendliness. Everyone there seems to have any information that you need and is very supportive and professional.
  • GH
    Garrett H
    Nov 13, 2025
    1.0
    The manager Ryan was less than ideal and extremely rude and condescendin! At ALL COSTS AVOID THIS PLACE! They want to say they aren’t UPS so they can act how ever they see fit!! Hands down I would fire this manager ASAP!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Breckenridge offer?

The UPS Store in Breckenridge offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.

Brand Certified Facts from The UPS Store

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