United States Postal Service

2.4
244 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2995 55th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2995 55th St, Boulder, CO
80301, United States

Hours

Reviews

2.4
244 reviews
5 stars
64
4 stars
21
3 stars
7
2 stars
13
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees' attitudes and lack of professionalism.

Long Wait Times

Numerous reviews mentioned excessively long wait times, often due to understaffing, with customers frequently waiting 30 minutes or more.

Inconsistent Service

While some customers praised specific employees for their helpfulness, many others experienced poor service and unresolved issues, indicating a lack of consistency in service quality.

Operational Issues

Customers expressed frustration over operational inefficiencies, including problems with the self-service kiosk, incorrect package deliveries, and lack of communication regarding package status.

Cleanliness and Environment

Several reviews noted the physical state of the post office, mentioning issues like dirty floors and a generally unkempt environment.
  • AE
    Aimee Elizabeth
    Oct 16, 2025
    5.0
    I stopped at the post office at my lunch break and found a very long line. I figured I would try and see if I got to the front of the line before it was time to go back to work. It was still a long wait, but the Postal Service employees helped each person with patience and I was still able to get back to work on time. The woman who helped me was great. She was professional and efficient. And she positively radiates calm. I literally walked out feeling more peaceful than when I walked in.
  • LM
    Liam McCLure
    Sep 26, 2025
    1.0
    Wildly unhelpful
  • MN
    Melissa Natario
    Sep 24, 2025
    1.0
    I recommend choosing another post office. There's always an endless line, and no one is slower than the lady at the front desk. She's unpleasant and clearly doesn't like interacting with customers. She'd be better off working in a prison, given how friendly she is !
  • AC
    Aiden Christianson
    Aug 27, 2025
    1.0
    this place is awful. older lady that works the desk is so rude and painfully slow. always leaves the desk for minutes at a time when she’s got a line out the door and then doesn’t even come back with anything ever. I get sometimes you gotta go grab someone’s packages but I swear i’ve only seen her come back up with something one or two of those times. on top of it all, I wouldn’t even need to deal with these people at ALL if they just KEPT THE SELF SERVICE KIOSK STOCKED. all of the horrible times i’ve had here have been because the self service kiosk is out of paper or something and now I have to wait in the never ending line and deal with these soul sucking people. the only post office in my nearly 30 years of life so far that i’ve actually CALLED and waited on hold to place a complaint. I have to frequent this place because of work and it’s genuinely the worst part of my week/month. go literally anywhere else if you value your time and sanity.
  • AA
    Alyssa Aiello
    Aug 21, 2025
    1.0
    My package went to the wrong address and was refused, then it was sent back to France. Inconvenient but it was shipped again. It comes today but I miss it for a signature and go in person. The first guy was pleasant. He said the guy is still out and to come back at 5:30. No big deal. I come. He came back but didn't leave the package and was out again. So, I tell a lady I'll wait because they close at 6. She's rude to me for waiting even though I wait quietly and out of the way. After they close, I leave and I'm in the general area outside the door and the workers start screaming at each other. Screaming. I'm disappointed in not getting my package today but more disappointed in staffing and communication. That's not okay.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.