United States Postal Service

2.4
246 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2995 55th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2995 55th St, Boulder, CO
80301, United States

Hours

Reviews

2.4
246 reviews
5 stars
64
4 stars
21
3 stars
7
2 stars
13
1 star
141

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees being condescending or dismissive.

Long Wait Times

Numerous reviews mentioned excessively long wait times, often due to understaffing, with customers frequently waiting 30 minutes or more.

Inconsistent Experiences

While some customers praised specific employees for their helpfulness, many others had negative experiences, indicating a lack of consistent service quality.

Operational Issues

Customers expressed frustration over operational inefficiencies, including problems with package tracking, delivery attempts, and lack of communication.
  • KJ
    Kyle j
    3 days ago
    2.0
    All the reviews about the unhelpful front desk associate? Still true.
  • NN
    Nick Nedzweckas
    Dec 18, 2025
    1.0
    Terrible
  • AE
    Aimee Elizabeth
    Oct 16, 2025
    5.0
    I stopped at the post office at my lunch break and found a very long line. I figured I would try and see if I got to the front of the line before it was time to go back to work. It was still a long wait, but the Postal Service employees helped each person with patience and I was still able to get back to work on time. The woman who helped me was great. She was professional and efficient. And she positively radiates calm. I literally walked out feeling more peaceful than when I walked in.
  • LM
    Liam McCLure
    Sep 26, 2025
    1.0
    Wildly unhelpful
  • MN
    Melissa Natario
    Sep 24, 2025
    1.0
    I recommend choosing another post office. There's always an endless line, and no one is slower than the lady at the front desk. She's unpleasant and clearly doesn't like interacting with customers. She'd be better off working in a prison, given how friendly she is !

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.