The Sunderland Group, Inc.

Reviews

• ZG

  Zane Glover

  May 2, 2024
  5.0
  Congratulations to The Sunderland Group on the Accounting Firm of the Year achievement. Your dedication and hard work have definitely paid off. Keep up the excellent work!
• JP

  Johnny Pederson

  Jan 28, 2024
  1.0
  I would give Mark Sunderland 0 stars if I could. We hired him as our CPA last year and it was a massive mistake. He did nothing to save us any money on our taxes and his communication is horrible. He does not explain anything clearly and when we tried to ask him a question about how much we should pay for our quarterly tax payment he sent us an invoice for almost $500 for his time to answer a question that took him probably 5 minutes to respond to about information he should have given us to begin with. He’s also rude and sarcastic in his email responses. I would highly recommend looking elsewhere if you need help with taxes.
• GF

  Graham Fuller

  Aug 16, 2018
  5.0
  Mark and his team are timely, responsive, and reasonably priced. Everyone is very friendly and happy to answer questions - in fact, small quick questions tend to incur no extra charges. Mark is very personable and organized. He communicates about all pending deadlines and will meet deadlines with reasonable client cooperation. We've used the firm for probably 5 years now and won't look back. A bonus is the firm's super fun "customer appreciation party" in the early Fall - food, drinks, fun for kids, etc.
• HV

  Hernán Villanueva

  Dec 13, 2017
  5.0
  My only regret as far as hiring Mark and his team is that I didn't get their help sooner. When my wife and I started our business, things were so simple: (not so much) money coming in - money out + turbotax = happy IRS + happy us. But as our business grew over the years, the shadow and terror of the U.S. Tax Code started to creep slowly into our lives, drowning us in paperwork, obscure rules, and estimated tax payments. Dun-dun-duuun! Anyway, we found out we were really screwed and that my training as a PhD in Aerospace Engineering hadn't really prepared to deal with the almighty IRS when we applied for a home loan. Boy, you think dealing with IRS is tough? They got nothing on home loan underwriters. Enter Mark. I searched on Yelp for an accountant, and his name came up. I scheduled an appointment. I went into his office feeling like an idiot because at our income level we should have gotten an accountant years ago. He was super friendly, devoted a lot of time to listening to us, and knows more about the monstrous tax code that I could ever hope to learn. More importantly, and what really sold it for me after talking to other accountants, was that he understood what our business was about. Our business model is unconventional -- we sell eBooks and other printable goods. As simple as that sounds, people have a difficult time comprehending how we make money. Mark didn't. He asked us several specific questions about the business, until he really understood what it was about. Fast forward a few months, our business is still going strong, we do not feel the cloud of the IRS over our heads, and we have a better plan for paying payroll and estimated taxes. Granted, we never leave Mark's office happy, as he always has a accurate idea of the exorbitant estimated taxes that we have to pay; but we do leave satisfied and confident that the IRS won't be knocking on our door anytime soon. I highly recommend Mark and his team!

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