United States Postal Service

2.7
51 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 12 Midland Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12 Midland Ave, Basalt, CO
81621, United States

Hours

Reviews

2.7
51 reviews
5 stars
18
4 stars
4
3 stars
1
2 stars
1
1 star
27
  • SS
    Sharpie
    Oct 14, 2025
    1.0
    constantly messing up my packages and giving them to the wrong address. Thank you for years of constant inconsistency and mess ups.
  • CW
    Coté Wilkening
    Sep 30, 2025
    5.0
    Staff have always been very helpful and friendly.
  • ZW
    Zach Wilson
    Sep 23, 2025
    1.0
    The people at the counter seem nice and helpful mostly, although I have had one too many packages be lost/misplaced, while the tracking number claims delivery. One said it was delivered to a parcel locker, but not mine, and they haven't been able to locate where it might be. I was told I'd hear from the Postmaster, good or bad. No response yet after several weeks.
  • SR
    Sarah Anne Ryman
    Sep 19, 2025
    5.0
    The staff are extremely helpful, albeit overworked. They remember everyone’s names. Halla and Brian always ask about how I’m doing and my family. Feels like a small town post office from the days of yore.
  • CC
    Clara Calderon
    Sep 17, 2025
    2.0
    I truly hope everything gets better, I wish it with all my heart... but I have filled out forms and never received a response. I couldn't understand why the packages were never delivered and/or were sent to the wrong addresses, left outdoors, or simply lost, marked delivered and left outside the mailbox 2 days later. Greg was very kind, he called me to offer his help with this inconvenience, and to try to improve the service, but hopefully everything will get better.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.